JPMorgan Chase Bank, Review

JPMorgan Chase Bank, Review

Average rating stars based on 510 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
171
4 star:
27
3 star:
14
2 star:
26
1 star:
272

A total of 171 Reviews with 5 Star

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Great Place to Bank
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Kenneths, Jan. 22, 2015

I've banked here for years (started back when they were WaMu).  The staff here are friendly, courteous, and professional.  I've never had to wait too long for service.  I appreciate the fact they are open until 6 and have Saturday hours.  Interest rates for accounts and the cost of a mortgage are typical of the big banks.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Coit And 121 Branch at Plano, TX
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Mrs. Villanueva
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ejvezv02, Jan. 19, 2015

I have been with Chase Bank for 3 Years and I have received nothing but professional service. My wait time was very short like 1 to 2mins.  I will refer all my friends and family to this location. They even call Me by first name. Which even makes me feel even more special. I have been with other banks. But Chase has been the best one so far. I will not be looking around again.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Greenspoint Branch at Houston, TX
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Chase Bank Oak Creek Wisconsin
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Sheryl45, Jan. 05, 2015

Nice personnel, always pleasant with a smile and ready and willing to help out anyway they can. I have never had a negative experience with them.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Oak Creek Branch at Oak Creek, WI
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Best Chase I've Ever Got to! Palm Crossings 115 Palm Bay Rd Ne West Melbourne, FL 32904
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Aliscia, Dec. 18, 2014

Palm Crossings 115 Palm Bay Rd Ne West Melbourne, FL
I opened my first Chase account a few years ago and from day one (aside from one bad banker, who I no longer see) my service has been spot on each and every time. The bank manager Bill (I believe is his name) knows me and my girlfriend by name and makes it a point to say hello each time. He has even jumped my car for one time, with a smile on his face. Best customer service, I have since moved an hour away but still anytime I need to go into my bank I will drive bank home simply for there incredible service!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Merritt Island Branch at Merritt Island, FL
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JP MORGAN CHASE BANK IN RUBY ISLE, BROOKFIELD, WISCONSIN
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by katzx223, Dec. 17, 2014

I was at the Ruby Isle JP MORGAN CHASE bank location yesterday, and acutally the day before as well. Both day's I received EXCELLENT cusotmer service. On Monday, while talking with a personal banker, and on Tuesday the bank manager himself really stepped up to the plate.

THANKS so MUCH!!! Made me happy to be a Chase customer!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Elmbrook Branch at Brookfield, WI
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Mrs.
 5star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Mariejcp, Oct. 03, 2014

I love this bank. The people are very friendly. I never had to wait more than a few minutes. I recommend this branch to all my friends.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Hopewell Junction Branch at Hopewell Junction, NY
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by Chavela 2014-11-06 13:21:58
Chase, has been my bank since they were Bank One. I've never had any issues with this institution. The clerks and management have gotten to know me on a first name basis. I highly recommend this bank.
The best bank manager
 5star Overall Rating
 3star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by SweetClarke, Oct. 01, 2014

Glynis Durrant is an exceptional person who takes her job very personal. My husband and I first came into contact with this wonderful person 2yrs ago at the Gun Hill Road location and what a pleasure it was. She was very pleasant, patient, professional, and helpful. We didn't start off with much money , but she makes us feel like we were millionaires. On several occasions we went back to seek her professional help about banking issues and we never left without having them resolved. We are pleased to announced that with her help we were able to purchase 2 properties. Although it wasn't through Chase Bank, but it wasn't a lack of effort on her part. If this is not enough to sing her praise I don't what is. Thank you Glynis Durrant. God bless you continue to be caring and attentive to your customers.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Gun Hill Branch at Bronx, NY
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Awesome Locations and Staff
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by TopClient, Jun. 27, 2014

Over the years, I have bank at many locations and Banks but this location is special. The staff was so endearing as soon as I walked in the door. I had just moved to this area and was just cashing a check. I met the branch manager, Mrs. Trudeaux and they now recognize me by name. I notice they treat all their customers with the same respect. No question, no transaction is too small, they are just nice professional people. This 12210 FM1960 location is one to visit.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Eldridge Branch at Houston, TX
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Great Personal Service
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by trusteebro, Jun. 17, 2014

I have two trust accounts and had excellent personalized service from Sandeep Singh, Kris Fu and Samuel Cordova in the Private Client dept.  I recommend this group highly.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Whittier Branch at Whittier, CA
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Mr.
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
by Tomodachi, Jun. 17, 2014

Unusually helpful in setting up accounts for a veteran, including both Premium checking and savings accounts.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Corvallis Branch at Corvallis, OR
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new to the area(wheeling, wv)
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by BigDiesel, May. 22, 2014

I travel a lot and have been doing my banking in several different states for years. Some banks are good, but this Bank is awesome! The tellers were really friendly and helpful, and there is a banker their that smiles and talks with me every time I come in. I had a question about traveling overseas and she went above and beyond to make sure I would be ready to leave. She even asked how my trip was when I got back. You can not ask for a kinder branch. thank you Sandy and Mary Ann!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Easton Employee Center Banking Cente at Columbus, OH
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Kim Hagstrom
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Slapshot, Apr. 30, 2014

The Windsor branch of Chase takes me back to my Montana roots... Friendliest staff anyone could ask for! They go above and beyond - and I've seen it first hand. I want to say thank you for the best customer service always. My son just got his very first bank account and there was NO question where he was going :)

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Windsor Branch at Windsor, CO
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review for an employee at this branch
 5star Overall Rating
by always, Apr. 02, 2014

I love chase bank completely, especially this branch! There is an employee at this branch that stands out particulary. I think her name is Diane Grammar. No matter if she is working the drive up window or at a station, she is there to help you, no matter what you need. She is so helpful and always, always has a beautiful smile on her face. No matter my mood concerning financial concerns, she is there to help me work through it. She is definately a great employee and a true assest to her chase branch.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Glenmary Banking Center Branch at Louisville, KY
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Zionsville branch is excellent
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by retirees, Mar. 24, 2014

The staff at the Zionsville, Indiana branch has been so helpful in the past several years.  Even when I closed an account, they were willing to help me and took care of business for my deceased mother.  My mother was 86yrs old and banked with what has become "Chase" all of her adult life.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Zionsville Branch at Zionsville, IN
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Customer service
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Shammy, Mar. 10, 2014

I was in this bank last week with a problem I encountered while traveling.  I was helped by a young man who showed excellent customer service skills.  This bank helped me out and made my trip enjoyable.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, 4470 Northlake Boulevard Branch at Palm Beach Gardens, FL
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Helpful and concerned
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Cash1234, Feb. 21, 2014

So helpful and friendly! I had some questions and concerns about my account and Brian was able to get everything taken care of! Thank you so much!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Eastgate Financial Center Branch at Boise, ID
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Awsome
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
by lovewcj, Feb. 02, 2014

Best people i ever met. Love how they are their with a smile on their face and quick to assist u very friendly. If I'm not approved for something is because of me not them .good job i will stay with this bank


* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Bristol Branch at Bristol, WI
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by k1234 2014-02-10 14:02:41
If you've had them less than 6 months, just give it time...
Good customer service
 5star Overall Rating
by James007, Jan. 24, 2014

I went the lake hiawatha bank to nortorize document.
A lady banker named Melanie was really helpful and service was prompt . I really appreciated  her work. I would promote or raise her if I was vp.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Lake Hiawatha Branch at Lake Hiawatha, NJ
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by robbob 2014-02-04 22:38:10
Thieves and crooks.
Close your account at Chase.
Open one at a credit union.
stop feeding the monster.
Excellent service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by dallasperson, Dec. 26, 2013

I have been a customer of this branch for over 12 years.  The employees have always been courteous and helpful, and the bank is a full service provider for all of my banking needs. I will obviously continue with them.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on JPMorgan Chase Bank, Preston Royal Branch at Dallas, TX
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Excellent service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by dallasperson, Dec. 26, 2013

I have been a customer of this branch for over 12 years.  The employees have always been courteous and helpful, and the bank is a full service provider for all of my banking needs. I will obviously continue with them.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on JPMorgan Chase Bank, Preston Royal Branch at Dallas, TX
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