JPMorgan Chase Bank, Review

Ms. Auld
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by allypat, Dec. 05, 2011

The people at this bank are friendlier than any other bank I've been to.  Help and services are beyond expectations!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Poulsbo at Poulsbo, WA
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majiksam
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by majiksam, Nov. 29, 2011

We created a living trust and had questions regarding placing our accounts into the trust and, as usual, the staff was very helpful and informative.  We have always been treated with respect and courtesy.  We use this branch exclusively because of the professionalism of the staff and their prompt attention to our needs.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Traverse City Meijer Banking Center at Traverse City, MI
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Very Cool Chase Branch 39th and 8th Manhattan NY
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by SurfsUpCoast, Oct. 22, 2011

Visited Chase branch yesterday on corner of 39th and 8th in Manhattan.  Visiting from Cali.  Lost my card and had no cash.  Guy who helped me couldn't have been nicer.  He got me a temp card, got cash for me at teller without me having to wait in line, rush ordered a new debit card at no cost...genuinely good chill people in branch. No New York attitude! Music playing was cool too.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Eighth Ave And 39th Branch at New York, NY
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Stunningly Good Service
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by GinaSamarotto, Oct. 20, 2011

Having come from Wells Fargo, Chase is a breath of professional fresh air.  The staff is amazing, I actually DO have a personal banker and not an automated, arbitrary 800 number to call when I have a problem or question.  They made it easy to move and a delight to stay.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Poughkeepsie Plaza Mall Branch at Poughkeepsie, NY
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Rep,& tellers
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by luv915, Oct. 14, 2011

I have no problem with the bank . The tellers are always nice and always greet me well. I do have to say that there was a Rep I knew him as Nazar, He is no longer at the Branch. He was a wonderful Rep My Husband my son and myself felt very comfortable with his work and the way he worked with us. He always greeted us with smile. He was always very helpful and helped us with whatever we needed and explained everything to us. I would like to know where he is now. I heard he got a promotion, We are happy to hear that. May he continue to get rewarded and promoted for his wonderful work.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Hoboken Branch at Hoboken, NJ
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Outstanding Service even for complicated Accounts
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by practicalee, Oct. 10, 2011

I have needed help with some complicated Trust Account changes as well as opening some additional personal accounts.  Jake and then Amy and, most recently, Ken Smith have all been outstanding at supporting my needs.  Their knowledge was impressive and when they needed Chase Legal advice they knew who to call.  Ken was also helpful in following up with me to help answer questions about the benefits of Chase's credit cards tied to my personal bank account.  I will definitely be making more "cash back" than I did before.  I highly recommend this company and branch.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 201 Rohnert Park Expswy Branch at Rohnert Park, CA
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Best Bank Ever for Me
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by determined9h, Sep. 19, 2011

I am extremely happy with the service and caring I received at this particular branch of Chase in the last year.

The bank staff has repeatedly gone out of its way to help me whenever help or advise was requested. For any service I need, they are quick either to provide the service themselves or point me in the right direction. They are efficient, friendly, and caring, and I cannot recommend them enough. They have simply amazed me.




* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Palisades Park Branch at Palisades Park, NJ
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Best experience ever! Business Banker and Branch Manager..
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by Lovelyme, Sep. 17, 2011

Gerald and Julio are the most amazing people ever in this branch. I am a business owner and I have been with Chase for many many years. Since the first time I walked in to the North Gables office I was immediately acknowledge by the branch manager and directed me to Gerald to resolve a fraud case I was working with and wasn't going anywhere. The moment a sat down with Gerald he was very warm and friendly and assured me that he was going to do his best to help me resolve my issue... And thats exactly how it happened! He was on the phone for over one hour until he figured out what happened and fixed it.

Not only he fixed my fraud issue, but also review my accounts with chase and offered me a business credit card, a business savings, the ability to offer direct deposit to my employees and also a wonderful check scanner
To be able to deposit my clients checks from my office.

This is what I called an amazing experience at a bank. Usually bankers in general are just trying to sell you a product when in reality is not what us as consumer really need, and that's something that I like about this branch. They do what's right for the clients. (at least with me ;-))..

After all, the branch manager Julio came over and thanked me for my business and handed to me his business card just in case I need it in the future.. Since then I have gone to the branch multiple times and both Gerald and Julio always greet me by name when they see meminsidenthe branch.

I also have to give it t the wonderful young ladies in the teller line. They are always smiling and very friendly with everybody.

Sooooo.... If you want to visit a bank full of knowledgeable and professional people, visit the office in 1300 Ponce de Leon Blvd. Corks Gabkes, FL. You won't be disappointed.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, North Gables Banking Center at Miami, FL
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I love our bankers! Angela and Linda are always very helpful!
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by Elyndra, Aug. 13, 2011

The best personal service ever! People don't really take the time to know you these days,  but this is not the case here.  I am always greeted by my first name and feel very welcome. With times being so hard, it's nice to have someone do their best to help out! Thanks, ladies!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Hollywood - Young Circle at Hollywood, FL
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Assistant Manager
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by Jenny1289, Aug. 08, 2011

The  assistant manager at this branch helped me take money out & I had no ID..... I went another branch in Beverly Hills & they turned me away without any help.  He  verified my information & was nice..... I had gym clothes on & it did not matter to him!  Thanks to him I was able to eat & get gas for the car!  Thanks Aaron... He would not let me call corporate to make him look GOOD even though he does not need it :-)...... I just wish there were more of him!


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Wilshire Hauser Branch at Los Angeles, CA
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great service
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by LisaG, Jul. 29, 2011

I feel compelled to write a review after reading the reviews below.  I am a former WAMU customer and had reservations about the services that would be provided to me by Chase after the transition.  I have been treated with the utmost professionalism both at this branch and on the telephone.  It's dissapointing that some of the customers Chase has to serve are so rude and obnoxious.  Really, do we need to call people names or bully them about their physical appearance?  That has nothing to do with anything.  I plan on being a Chase customer as long as there is a branch near my home.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Tierrasanta Branch at San Diego, CA
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Mrs
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by manonsaulnier2, Jul. 15, 2011

Best services. No waiting. Great experts regarding finances.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Post Commons Branch at Melbourne, FL
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cmo
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by 56thunder, Jul. 09, 2011

There is one and only one branch of Chase that I deal with now and it's because of the excellent customer service given by Amanda at the Van Born Branch in Dearborn Heights, Mich.  She never disappoints and always follows up as promised. She goes out of her way to make customers feel special like they are the only customer there despite how busy she is. She the only reason I have kept all my accts including my business acct with Chase.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Van Born Road Branch at Dearborn Heights, MI
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Outstanding Service.......Renee
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by Pamelaxyz, Jul. 05, 2011

This morning (7/5/2011) I had a wonderful experience with Chase Bank in Central.  The bank manager, Renee, was very polite, professional, and accommadating. This experience insured we will be dealing with Chase Central for years to come.   Thank you,   Renee.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Sullivan Road Branch at Greenwell Springs, LA
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This is my favorite Chase bank
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by NatalieNNN, Jun. 18, 2011

The staff here is great! I love banking here. I am always greeted as I come into the door.  I never have to wait more than a couple of minutes to see a teller. I have not had any trouble with my mortgages.  If I had any questions I have asked management directly and have had my questions answered. I will continue to bank here evem though it is not the closest branch to me, the staff knows what they are doing.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Via Princessa Branch at Newhall, CA
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MR. K. JORDAN SIMIEN
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by KJSIMIEN, Mar. 30, 2011

IN REGARDS TO EASE OF USE THE SERVICES THEY PROVIDED WERE STELLAR. I HAD BEEN ON THE SIDELINES WONDERING ABOUT WHAT TO DO ABOUT REGISTERING MY BUSINESS IDEA. IT WAS A CONVENIENT ONE STOP SHOP FOR ANY IDEA UNDER THE SUN.
STEADY AND MEASURED ADVICE FOR MOST OF MY QUESTIONS WITH REGARDS TO MY BUSINESS AND I LOOK FORWARD TO UTILIZING THERE SERVICES FOR HOPE FULLY YEARS TO COME.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Pearland Parkway at Pearland, TX
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Chase Bank on Portrero in San Fran is GREAT!
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by JennyS, Mar. 24, 2011

I don't have anything bad to say about this bank. It's a staff of some pretty young folks who make you feel welcome the minute you walk in. I have a great deal of money in this bank, and the manager, Luke, has even come in early to help me with transactions before overseas trips. I've seen some pretty bad reviews on some of the Chase branches, so I felt compelled to add a more positive slant because of my positive experiences in San Fran.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, San Francisco - Potrero at San Francisco, CA
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Fantastic Service
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by hunterr1950, Mar. 10, 2011

My family has used Chase Bank for about 40 years, back when Chase use to be Bank One.    We not only used the bank for our personal accounts but for my father’s business.  We had 5 different business locations around our area with their own company account in their city with Chase.

I have NEVER had a problem with any of the staff or management during this time.  They know me by name and always ask how my parents are doing. I have never had to wait for any activity that needed to be processed. Recently my father passed away and they were very helpful with the legal business.

I highly recommend the Chase Bank  for all your needs!


* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Shawnee Branch at Lima, OH
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Personal Banker Zach is VERY helpful/knowledgable
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by RGYDens, Mar. 05, 2011

I came in upset because I was being charged a fee on my account and wanted to close out my business with Chase. After speaking to Zach I decided to stay a while longer to try out a better account that I qualified for because of my investments. I am pleased to say he has been consistently helpful and I will probably be moving more business over to work with him.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, River Road-Campbell Avenue Branch at Tucson, AZ
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Great Bank
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by britlives2laugh, Mar. 03, 2011

Chase bank has been a great place for banking, it turns out they are very helpful as well as knowledgeable! Any problems I have encountered they have fixed and they have account protection as well as are great with helping you understand! They even have rewards you get 4 pts for every $ and you can get your rewards back in cash every month right to your account!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Wales Branch at Wales, WI
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