JPMorgan Chase Bank, Review

Great expierence
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by TarissaGesner, Apr. 03, 2013

A family member suggested that I try out chase for my banking needs. When I went to the flemington, nj chase  I was greeted right away. I was offered coffee while I waited to meet with a personal banker. After a short wait I was introduced to Sandra. I wanted to open a checkings, savings, and a liquid debit card. Sandra was very educated on the advantages and benefits of each product. After setting up my checkings, savings and liquid card, Sandra suggested that I apply for their chase credit card. Prior to applying,  Sandra explained the promotions and how I can maximize my benefits by using my chase credit card. As much as I was excited with switching banks, so was Sandra. Sandra also planned to call me after a week to make sure everything is going well with my accounts which is something I've never had any other bank do. I am very happy with chase and I'm glad I will be banking with them.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Flemington Circle Branch at Flemington, NJ
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Rave Reviews from a satisfied customer
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by High5, Mar. 27, 2013

I especially have nothing but high marks for this branch...I own a home in MI I rent out and live out of state..If ever in need all I have to do is make a phone call to this branch and they take care of my needs...prior to my move the service was exceptional in my opinion I especially appreciate the professionalism and great customer care from Erica a personal banker at the branch she is professional prompt courteous and always friendly.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Howell Meijer Banking Ctr. Branch at Howell, MI
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Favorite chase location!
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by anash, Mar. 08, 2013

I go to the Cherry Grove location, and I LOVE it! The staff is extremly friendly and professional. This is by far the best experience I've ever had with a bank. Becky and Lynsay are awesome they know me by name, always ask about myself and my child...in other words they care enough about their members to pay attention to things that are important to the members themselves. The rest of the staff is friendly as well. I would highly suggest this bank to anyone...if your looking for a professional, and well maintained bank then you should definitely go with chase!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Cherry Grove Branch at Cincinnati, OH
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meijer sweetie
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by jennuin, Mar. 05, 2013

I don't know this guy's name but he is always so nice & sweet. To ask if he can fill out my withdrawal slips for me is just the cutest thing.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Westland Meijer Banking Center Branc at Westland, MI
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Customer
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by LongtimeChaseClient, Feb. 28, 2013

This is an excellent branch with extremely helpful and friendly staff. I truly enjoy doing my banking here...

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Penfield Branch at Fairport, NY
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Very Customer Oriented
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by jennybo, Jan. 30, 2013

I have had nothing but excellent service from Laura, Branch Manager, and her staff. I opened a commercial account and she recommended an awesome commercial banker from Glenview. Every time I have come into this bank for service I meet with someone right away. Laura has jumped through hoops to get an issues resolved quickly. I find her to be extremely knowledgeable and her staff is very proactive in making suggestions for me to better my experience with their product offerings.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Elmhurst Plaza Branch at Elmhurst, IL
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EL MEJOR NEGOCIO,HACER NEGOCIO CON CHASE
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by ROLYVIDEO, Jan. 18, 2013

HE ESTADO ANTES CON LOS ANTERIORES Y ESTOY TAMBIEN SON SUPER AMABLES Y COMPRENSIVOS, SON MUY PROFECIONALES, SOBRE TODO LOS DE LA SUCURSAL DE LA 113 AVENIDA Y 40 ST DEL SW
 ROLANDO

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on JPMorgan Chase Bank, West Bird Road Branch at Miami, FL
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Great Bank Team
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by Osprey225, Jan. 18, 2013

I met with the banker Travis and Manager.   I had a question about my Direct Deposit switch. Travis knows his stuff.  He is very experienced. He not only gave me the info I needed for work.  He contacted my HR for me to get it setup.   My payroll person was extremely impressed that my bank did that for me.  He is also helping me move funds I had at my old job to an IRA for me. He has made banking easy.  I also met two nice tellers.  Supper friendly.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Pinellas Park - Park Blvd Branch at Pinellas Park, FL
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best bank yet
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by courtneyaileen26, Jan. 13, 2013

I have had accounts with Bank of America and TD Bank and had terrible experience with both..I opened up an account with Chase hoping it would be better and so far I am very happy! I would normally avoid going inside the bank at all times but because of the tellers here I prefer it to using the ATM. My first time here I had an issue with a check and the ladies helped me for over 20 minutes to try to resolve it. Now, every time I go in they recognize my face & know my name...service is great, people are great, no complaints whatsoever!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Shelton Branch at Shelton, CT
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Very helpful
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by lk665, Jan. 09, 2013

Thanks so much to Sarah for helping me change my recurring online bill pay!!
You were so patient and your directions were excellent!

* this reviewer has be with this bank for >10 years
* this review was made on JPMorgan Chase Bank, Lake Forest Branch at Lake Forest, IL
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Excellent Branch
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by chesh, Jan. 04, 2013

I am very happy with Post Commons Chase.  Everyone is so nice and friendly.  I love that they know me by name whenever I go in.  The employees are always eager to take care of my needs.  I will be with this branch for the long haul.  Thank you!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Post Commons Branch at Melbourne, FL
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Awesome Chase
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by Satisfied1, Jan. 03, 2013

I have been a Chase customer for several years and I have not had any issues with the bank or the staff. The tellers have always greeted me and have had small talk while processing my transactions. I also opened a new business account and the banker was very helpful and explained to me the many services which Chase offers. I am very happy with Chase and my branch of choice is 79th and Cicero.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 79th/Cicero Branch at Chicago, IL
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Awesome Chase
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by Satisfied1, Jan. 03, 2013

I have been a Chase customer for several years and I have not had any issues with the bank or the staff. The tellers have always greeted me and have had small talk while processing my transactions. I also opened a new business account and the banker was very helpful and explained to me the many services which Chase offers. I am very happy with Chase and my branch of choice is 79th and Cicero.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 79th/Cicero Branch at Chicago, IL
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Very helpful bank
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by marobb, Dec. 24, 2012

This branch of Chase is quite nice.  Although it is smaller and not as attractive to the naked eye as the ones in Boardman or Niles, it is filled with nice staff and there isn't a large waiting time.  I have read the comments about problems with deposits, services, and rude bankers/bank tellers and you can't always depend on the people who complain.  This branch has 3 stars but the reason why I am rating it all 5 is because I have not have any trouble with anyone there.

I come in and go to a teller that will take me, cash my check, and then proceed to leave.  Some of the tellers enjoy "small talk" if you don't have a ton of people behind you.  It's also customary to come in with a good mood and attitude.  I am assuming that the people here that are complaining came in with nasty attitudes in the first place because I have never had any of the problems described and know many people who actually like the bank.  Acting like a moron and being demanding isn't going to help your case.  I've also never had any problems with the bankers when depositing large checks or withdrawing a large amount.  They are quite informative and friendly.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Austintown Branch at Youngstown, OH
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good back, so far
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by Clark123456, Dec. 21, 2012

I have been with this bank for a few years and have not had any issues with their service.  I generally do online banking and ATM transactions, but when I have gone in for service I have never had an issue.  Chase has great mobile apps.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Barrett Creek Branch at Marietta, GA
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Great Service
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by MsJohnson, Dec. 21, 2012

I went in to make almost a 10,000 deposit, only waited about 20 seconds to be called, the teller was very friendly and caring. The staff offers a great customer service. I had a question about my accounts and the teller personally walked me over to the banker. She was also very friendly and kind. Im very satisfied with their service. I love Chase !!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Allerton And White Plains Rd Branch at Bronx, NY
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Outstanding!
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by snapitup6280, Nov. 16, 2012

I have to say that I cannot believe these reviews! I have found this to be the best bank in Naples! The service has always been with a smile. I made an error in my account and they couldn't help me enough. Every time that I am there, I am always greeted with a smile. I am an average banker that lives week to week and they treat me like I am the richest one. I can't say enough for this bank. Top professionals in my book! You guys are the best!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Us 41 And Rattlesnake Hammock Road B at Naples, FL
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Outstanding!
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by snapitup6280, Nov. 16, 2012

I have to say that I cannot believe these reviews! I have found this to be the best bank in Naples! The service has always been with a smile. I made an error in my account and they couldn't help me enough. Every time that I am there, I am always greeted with a smile. I am an average banker that lives week to week and they treat me like I am the richest one. I can't say enough for this bank. Top professionals in my book! You guys are the best!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Us 41 And Rattlesnake Hammock Road B at Naples, FL
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Branch Manager Steven Breeder
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by jamilajmilla1, Sep. 26, 2012

the branch manager on hammer lane was the nicest manager I've ever met. I've hit rockbottom nowadays and I had a fee I just couldnt afford , he over rode the transaction and gave me the money the bank took from me and told me as long as I focus and keep trying my dreams are
gonna be a reality.told me about his daughters sucess who shared the same interest as me. Almost shed a tear, thought about that all day bet he didnt know he made my day but he did God bless you steven !

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, West Hammer Lane & Don Rd Raleys Ban at Stockton, CA
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Small Business Owner
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by Honestone, Sep. 21, 2012

Thank you Chase Bank staff!!! My 3 year old son and I went into this branch today and Gigy and everyone that helped us were amazing!! Not only was the experience in the lobby great but then when I discovered that my car battery was dead and was standing outside next to my vehicle waiting for a tow truck Gigy comes out with two other very handsome employees to jump start my car!!! I am a happy girl:) And that is customer service at it's finest...

* this review was made on JPMorgan Chase Bank, Stonegate Banking Center Branch at Parker, CO
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