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JPMorgan Chase Bank, Review
JPMorgan Chase Bank, Review
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A total of 171 Reviews with 5 Star
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Excellent Bank at Nutley for Chase
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by vanzilar, Feb. 20, 2011
Me and my wife have been using this bank for awhile and are very satisfied. They have answered all our questions, occasionally have candy and refreshments. The staff is friendly and patient as well.
Very good location, good hours, ATMs work fine (unlike one of the ones in Newark). Staff is professional and knowledgable (unlike a bank I have had in Brooklyn). And the ATMs support multiple languages (which is a fun bonus so we can practice other languages at the ATM),
Interest rates could be better, but then again they are low everywhere now.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on JPMorgan Chase Bank, Nutley Branch at Nutley, NJ
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by vanzilar, Feb. 20, 2011
Me and my wife have been using this bank for awhile and are very satisfied. They have answered all our questions, occasionally have candy and refreshments. The staff is friendly and patient as well.
Very good location, good hours, ATMs work fine (unlike one of the ones in Newark). Staff is professional and knowledgable (unlike a bank I have had in Brooklyn). And the ATMs support multiple languages (which is a fun bonus so we can practice other languages at the ATM),
Interest rates could be better, but then again they are low everywhere now.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on JPMorgan Chase Bank, Nutley Branch at Nutley, NJ
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as satified
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by asapp, Feb. 19, 2011
My husband and I have been with this bank for a year. I am very satisfied with the level of service and the bank staff are excellent! I will not go to another location unless i just have to!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Tates Creek Centre Branch at Lexington, KY
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by asapp, Feb. 19, 2011
My husband and I have been with this bank for a year. I am very satisfied with the level of service and the bank staff are excellent! I will not go to another location unless i just have to!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Tates Creek Centre Branch at Lexington, KY
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Awesome service
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by Reggie1964, Feb. 13, 2011
Overall great experience. I dealt with one of the bankers Seth and he has been great! I spoke with one of the managers Kristen and the entire staff was wonderful. I would highly recommend them.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Fulton Rd & Guernville Raleys Bankin at Santa Rosa, CA
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by Reggie1964, Feb. 13, 2011
Overall great experience. I dealt with one of the bankers Seth and he has been great! I spoke with one of the managers Kristen and the entire staff was wonderful. I would highly recommend them.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Fulton Rd & Guernville Raleys Bankin at Santa Rosa, CA
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I like this branch
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by Fleabell, Jan. 05, 2011
I like this branch best of all the Chase branches I've been to. The employees are very nice.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, La Grange Branch at La Grange, IL
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by Fleabell, Jan. 05, 2011
I like this branch best of all the Chase branches I've been to. The employees are very nice.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, La Grange Branch at La Grange, IL
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Chase, Deer Valley Rd., Antioch, CA
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by pollywog, Dec. 04, 2010
I cannot believe these reviews are about this bank. I am new to this bank and the experience has been wonderful compared to the bank I left in Michigan. The service is fantastic by intelligent people who are interested in me and my needs. I have been treated only with dignity and respect. My banking needs are taken care of promptly by friendly and efficient employees. I only have had very positive experiences at this bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
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by pollywog, Dec. 04, 2010
I cannot believe these reviews are about this bank. I am new to this bank and the experience has been wonderful compared to the bank I left in Michigan. The service is fantastic by intelligent people who are interested in me and my needs. I have been treated only with dignity and respect. My banking needs are taken care of promptly by friendly and efficient employees. I only have had very positive experiences at this bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
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Mrs. Cheryl J
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by CherylJ, Nov. 21, 2010
I don't know what these customers are grousing about. Are we talking about the same bank? We have been with this bank for years. We have always received superior service. Ever since WA Mu was bought by Chase, I have noticed an increased quality of customer service. We have always been treated with respect and professionalism by all the staff. Our wait time is never excessive, and our experiences have been consistently positive. When we go there, we expect--and get--bank employees who "go the extra mile" to accommodate our needs. I am very particular about how we, the customers, are treated, particularly with a business that handles our finances.
I am a highly discriminating customer and if I am dissatisfied with a business will not hesitate (and have several times) to file a formal complaint with the Better Business Bureau.
I recently wrote a letter of commendation to the regional office and another top office. I have very high expectations and standards regarding business transactions, and this bank has exceeded them. I am very pleased with this bank and their personnel.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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by CherylJ, Nov. 21, 2010
I don't know what these customers are grousing about. Are we talking about the same bank? We have been with this bank for years. We have always received superior service. Ever since WA Mu was bought by Chase, I have noticed an increased quality of customer service. We have always been treated with respect and professionalism by all the staff. Our wait time is never excessive, and our experiences have been consistently positive. When we go there, we expect--and get--bank employees who "go the extra mile" to accommodate our needs. I am very particular about how we, the customers, are treated, particularly with a business that handles our finances.
I am a highly discriminating customer and if I am dissatisfied with a business will not hesitate (and have several times) to file a formal complaint with the Better Business Bureau.
I recently wrote a letter of commendation to the regional office and another top office. I have very high expectations and standards regarding business transactions, and this bank has exceeded them. I am very pleased with this bank and their personnel.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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great!
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by heathera30, Oct. 07, 2010
I have had my business banking with wamu, now chase, for the past several years. I was with another bank with my personal banking for 9 years when they restructured their system and I was charged all sorts of fees. So, I recently switched my personal banking over to chase as well! Reasons being free checking, simple and clear, awesome staff everytime I have any sort of inquiry it is ALWAYS taken care of with a knowledgeable person which I was not getting from the other bank. Thank you to Roberto for setting me up with my new personal checking and savings the RB location.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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by heathera30, Oct. 07, 2010
I have had my business banking with wamu, now chase, for the past several years. I was with another bank with my personal banking for 9 years when they restructured their system and I was charged all sorts of fees. So, I recently switched my personal banking over to chase as well! Reasons being free checking, simple and clear, awesome staff everytime I have any sort of inquiry it is ALWAYS taken care of with a knowledgeable person which I was not getting from the other bank. Thank you to Roberto for setting me up with my new personal checking and savings the RB location.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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chase is very helpful
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by happywchase, Sep. 14, 2010
we have a heloc at a great rate and chase has been very pleasent and helpful for the years we have been with them... ALTHEA at creditline services went out of her way to shorten the time i had to wait for help and TIM BASSO has been a great personal banker at the 83rd ave and thunderbird location in peoria az.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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by happywchase, Sep. 14, 2010
we have a heloc at a great rate and chase has been very pleasent and helpful for the years we have been with them... ALTHEA at creditline services went out of her way to shorten the time i had to wait for help and TIM BASSO has been a great personal banker at the 83rd ave and thunderbird location in peoria az.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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Wonderful Branch and Team
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by LovelyLes, Jul. 19, 2010
I have banked with WaMu now Chase for the past 6 years. I have found the staff to be knowledgeable, professional in demeanor and excellent in terms of customer service. The Branch Manager even assists clients with regular transactions if the staff is busy. Rather than having a dissatisfied customer this manager steps in to assist. I have come to know some of the staff by name and am pleased to say that eventhough I have moved to Nashville (where there is no Chase) I will always keep an account with the Midtown Branch of Chase. Keep up the good work.
Leslie Carroll
PO Box 330491
Nashville, TN 37203
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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by LovelyLes, Jul. 19, 2010
I have banked with WaMu now Chase for the past 6 years. I have found the staff to be knowledgeable, professional in demeanor and excellent in terms of customer service. The Branch Manager even assists clients with regular transactions if the staff is busy. Rather than having a dissatisfied customer this manager steps in to assist. I have come to know some of the staff by name and am pleased to say that eventhough I have moved to Nashville (where there is no Chase) I will always keep an account with the Midtown Branch of Chase. Keep up the good work.
Leslie Carroll
PO Box 330491
Nashville, TN 37203
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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EXCELLENT TEAM OF CARING WONDERFUL STAFF
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by Christie, Jul. 12, 2010
If bank business is the way it is at Chase Bank at St Mary's street fort wayne, I can't believe anyone not wanting to stop by the bank any time just to say hello to the team of wonderful staff, even if the person has no financial business to transact. If anyone can tell the truth, they will feel the way I do, or even more. KEEP IT UP CHASE BANK AT ST MARY'S FORT WAYNE.
Christie.
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by Christie, Jul. 12, 2010
If bank business is the way it is at Chase Bank at St Mary's street fort wayne, I can't believe anyone not wanting to stop by the bank any time just to say hello to the team of wonderful staff, even if the person has no financial business to transact. If anyone can tell the truth, they will feel the way I do, or even more. KEEP IT UP CHASE BANK AT ST MARY'S FORT WAYNE.
Christie.
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Burbank Alameda Chase Branch is Great!!!
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by Jenny, Jul. 08, 2010
All the employees, and the managers, at this branch are very nice. I own a business. I have my personal and business accounts at this branch. I referred all my employees, and a few friends, to this branch. We all receive prompt and courteous service at all times.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
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by Jenny, Jul. 08, 2010
All the employees, and the managers, at this branch are very nice. I own a business. I have my personal and business accounts at this branch. I referred all my employees, and a few friends, to this branch. We all receive prompt and courteous service at all times.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
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Calexico Branch is great
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by lux2010, Jul. 01, 2010
At least in my experience, this is the bank where you can receive the FASTEST, helpful service. I was fearing it would change after becoming Chase, but they have kept their quality standards. I would recommend this bank to anyone in Imperial County.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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by lux2010, Jul. 01, 2010
At least in my experience, this is the bank where you can receive the FASTEST, helpful service. I was fearing it would change after becoming Chase, but they have kept their quality standards. I would recommend this bank to anyone in Imperial County.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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best bank experience
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by obgirl91, Jun. 29, 2010
Earlier this week I went to Chase bank to open an account due to a promotion I received in the mail. The woman working there took me to her desk immediately, offered me coffee, explained everything to me thoroughly, cleared up any confusion I had, and showed me all of my options. She showed me how to use the website which is also something I did not have at Sovereign bank. This woman's name is Tracy and she is personal and she really inspired me to want to become a banker.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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by obgirl91, Jun. 29, 2010
Earlier this week I went to Chase bank to open an account due to a promotion I received in the mail. The woman working there took me to her desk immediately, offered me coffee, explained everything to me thoroughly, cleared up any confusion I had, and showed me all of my options. She showed me how to use the website which is also something I did not have at Sovereign bank. This woman's name is Tracy and she is personal and she really inspired me to want to become a banker.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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Great Customer Service given to me by Rachael
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by tiffani.maynor, Jun. 04, 2010
I have been a chase bank customer for 10 years. I only had a savings account. A little over a month ago I went to the thornydale and ina chase branch to make a deposit and the young lady that helped me, her name was Rachael really encenuated that I open a checking account. She told me all the benefits of having a chase checking account and I was like why not. I opened the checking and ever since the account has been active Racheal always provided me the service needed to meet my banking needs. Recently just about 3 days ago I deposited two money orders to my account from a job that I did partime. I was informed by chase bank that my account was restricted three days after the money orders were deposited because the money orders were fraud. Utilizing some of my co-workers who knew how to dig for information to find the criminals I took some of the information I had over to Racheal at the Chase branch on Ina and Thornydale and she immediately took charge, told me she was going to inform her manager and let me know how to determine in the future whether or not any other money orders I get are fraudulent. Because of Rachael, I am still feeling at ease even though I feel as though I am in a crisis.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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by tiffani.maynor, Jun. 04, 2010
I have been a chase bank customer for 10 years. I only had a savings account. A little over a month ago I went to the thornydale and ina chase branch to make a deposit and the young lady that helped me, her name was Rachael really encenuated that I open a checking account. She told me all the benefits of having a chase checking account and I was like why not. I opened the checking and ever since the account has been active Racheal always provided me the service needed to meet my banking needs. Recently just about 3 days ago I deposited two money orders to my account from a job that I did partime. I was informed by chase bank that my account was restricted three days after the money orders were deposited because the money orders were fraud. Utilizing some of my co-workers who knew how to dig for information to find the criminals I took some of the information I had over to Racheal at the Chase branch on Ina and Thornydale and she immediately took charge, told me she was going to inform her manager and let me know how to determine in the future whether or not any other money orders I get are fraudulent. Because of Rachael, I am still feeling at ease even though I feel as though I am in a crisis.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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Great Service
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by millerpi, Jun. 02, 2010
I too was a WaMu customer but the Chase on I 45 and 3083 was not a WaMu before. In fact I had to wait until the conversion was made before I could make deposits at tis Branch. Since I started going there has been two male managers who have treated me most professionally. The Personal Bankers one who has left and Ms. Bluestein have been outstanding in thie assistance to me. I have nothing but praise for the entire staff who have been friendly and professional. I have had some difficulties with the internet for Chase.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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by millerpi, Jun. 02, 2010
I too was a WaMu customer but the Chase on I 45 and 3083 was not a WaMu before. In fact I had to wait until the conversion was made before I could make deposits at tis Branch. Since I started going there has been two male managers who have treated me most professionally. The Personal Bankers one who has left and Ms. Bluestein have been outstanding in thie assistance to me. I have nothing but praise for the entire staff who have been friendly and professional. I have had some difficulties with the internet for Chase.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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Eagle Rock Chase Bank
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by wytchoklate, May. 04, 2010
All of these reviews are false except one. All of the names of the staff mentioned are not even anyone at this branch. Trust me, I have been going to this branch since it opened 6 years ago. Please come visit the branch. You will not be disappointed.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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by wytchoklate, May. 04, 2010
All of these reviews are false except one. All of the names of the staff mentioned are not even anyone at this branch. Trust me, I have been going to this branch since it opened 6 years ago. Please come visit the branch. You will not be disappointed.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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Best Service Ever
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by LtReese96, Apr. 30, 2010
I can walk in and talk to them about any banking problem and they always go above and beyond. They know me by name and that's rare. The staff is wonderful, especially Amber. I would not be banking with Chase if it wasn't for them. Other local branchs are unfriendly. This one has great hours and great personnel.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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by LtReese96, Apr. 30, 2010
I can walk in and talk to them about any banking problem and they always go above and beyond. They know me by name and that's rare. The staff is wonderful, especially Amber. I would not be banking with Chase if it wasn't for them. Other local branchs are unfriendly. This one has great hours and great personnel.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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Great Service All the Way!!! :)
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by <3 vero<3, Apr. 01, 2010
I love this branch they have great staff very friendly. They always greet you when you come in and care about your needs Espically Rachel and Liz, Vu who is the Branch mangaer is very nice and helpful.... thanks rachel And Liz for all your great customer service. I miss Wamu very much though love those commercials too they were the greatest!!! :)
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
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by <3 vero<3, Apr. 01, 2010
I love this branch they have great staff very friendly. They always greet you when you come in and care about your needs Espically Rachel and Liz, Vu who is the Branch mangaer is very nice and helpful.... thanks rachel And Liz for all your great customer service. I miss Wamu very much though love those commercials too they were the greatest!!! :)
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
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Very Accommodating
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by Queen Mirabella, Mar. 30, 2010
The bankers are extremely friendly and try to help you gain the financial security that you want!! Thank you Steve for all your assistance.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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by Queen Mirabella, Mar. 30, 2010
The bankers are extremely friendly and try to help you gain the financial security that you want!! Thank you Steve for all your assistance.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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Great place to bank ...most of the time
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by jimwachs, Mar. 25, 2010
I called to inquire about he timing of a deposit. The young man was almost rudely insistant in my being assured that HE was not at fault (even talking over me and hinting that I was!!) than in simply explaining the problem/procedure and apologizing for the delay. This occurance was surprising in that it was exactly opposite my usual weekly experience in person in the bank. The friendliness and accomodation of the counter personnel, especially Robyn, have been outstanding!!
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
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by jimwachs, Mar. 25, 2010
I called to inquire about he timing of a deposit. The young man was almost rudely insistant in my being assured that HE was not at fault (even talking over me and hinting that I was!!) than in simply explaining the problem/procedure and apologizing for the delay. This occurance was surprising in that it was exactly opposite my usual weekly experience in person in the bank. The friendliness and accomodation of the counter personnel, especially Robyn, have been outstanding!!
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
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