JPMorgan Chase Bank, Review

JPMorgan Chase Bank, Review

Average rating stars based on 510 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
171
4 star:
27
3 star:
14
2 star:
26
1 star:
272

A total of 171 Reviews with 5 Star

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Everman parkway
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Tammycruz, Jun. 11, 2018

Everyone at this location in Everman is always so nice & ready to help. I appreciate how well they engage with me as a customer. Thank you for all you do.

Tammy

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Everman Branch at Fort Worth, TX
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by Graywolf7 2018-07-09 14:41:24
I received excellent service, a very friendly staff, and continue to experience that. No problems whatsoever, and they have gone extra for me when needed. Highly recommend.
They are a good bank.
 5star Overall Rating
 3star Interest Rate and Cost
 4star Office Environment & Staff
 3star Waiting Time
 3star Other Services
by TBlue, May. 15, 2018

They are always nice and helpful, the office is clean and professional and calm, the interest rate is average, the wait time depends only on how many people are showing up that day, but it is not a long time, and they usually have coffee out for us to drink.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Castro Valley Branch at Castro Valley, CA
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Ms Wanda Hyler
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by brasileira, Jan. 04, 2018

I rate this J P Morgan Chase Bank, located at Southlake Blvd and Randol Mill Branch in Southlake,TX one of the best Branches that I have worked with since I have been a client 17 years ago.

All of the employees are excellent professionals, attentive, friendly, respectful,
always trying to do their best to accomodate your needs.



 

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Southlake Blvd And Randol Mill Branc at Southlake, TX
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by Unprofessionals 2018-05-26 19:37:07
Very unprofessional.  I arrived at the Jenison, Ml location on Baldwin St at 1pm and asked to open an account. The teller said "we close at 2pm and it takes up to 45 min to open an account, so... sorry."
   This can mean one of two things; 1. the teller has no clue how many minutes are in an hour, or 2. they simply couldn't be bothered to do their job with 15 min remaining.  Either way is unacceptable.
customer
 5star Overall Rating
 5star Waiting Time
by 20658, Sep. 18, 2017

I wish to recognize one of your chase employees by the name of Gladys Taboada. She is truly an asset to your company. Gladys always is polite, very efficient and has been able to help with any issue that we have brought to her attention. I hope that you will recognize Gladys for her impeccable service and she is definitely a BIG reason why we bank at Chase Crown Hill. Thank you Gladys! Linda Yetter

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Crown Hill Branch at Seattle, WA
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Power Of Attorney Quincy L Brown and Buckley
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by QuincyChase, Sep. 04, 2017

Excellent family owned business.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Quincy & Buckley Banking Ctr Branch at Aurora, CO
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Consistently excellent service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by MagsD, Apr. 13, 2017

My family and my businesses rely heavily on our bank and its staff.
We have been consistently pleased by the Montgomery-Weller Chase location and their attentive staff.
Even when we had a fundraiser, the manager came to our committee's rescue to help us handle all of the small donations accurately.
We have come to know, trust and appreciate the people of Chase, especially at this branch location.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Mason Montgomery Branch at Mason, OH
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Customer Service
 5star Overall Rating
 5star Waiting Time
 5star Other Services
by shelbywood, Mar. 29, 2017

I had a problem about a check that was not received so I contacted the Retail Banking Department and received a customer service agent named Chris W.  Boy was I lucky.  He stayed with me until my problem got to the right person who could help me resolve it.  Could not have asked for a more knowledgeable person.  Chase take note and do what you can to keep him.  










* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Cincinnati Downtown Branch at Cincinnati, OH
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Teal Blvd Branch
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by mtisdale, Oct. 29, 2016

Read some of the negative comments on this page and I am sure they are not about the Teal Branch.  I have seen only professionalism, friendliness, excellent customer service skills, and helpfulness.  The person that opened my account has always greeted my by name after the first time I was in.  The staff are pleasant and helpful.  I think it is a great bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Southwest Teal Blvd Branch at Beaverton, OR
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Just ask for Venessa!
 5star Overall Rating
by LeeVin100, Jun. 30, 2016

I think CHASE may have finally read some of these reviews because they have a new person (Venessa) that was just transferred in.  She's not the manager, but she should be.  Don't even bother talking to Julio or Ivan (I don't think they're going to be there much longer anyway).  Just ask for Venessa, she knows how to get things done.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Sylmar Branch at Sylmar, CA
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by Customer21 2016-08-03 16:07:54
Meet the new manager, Dorces.  You will never deal with branch again.
Another employee, Angela - give whole pie of cheese pizza, but don't ask for help.
Shame on you Chase!
by Customer21 2016-08-08 15:53:23
I have been banking with them for almost 25 years, nothing but great service.  
But now the new manager Dorces doesn't seem to care about the customers.  Her assistant Angela informed me that morale in the branch is so low, nobody wants to work there any more.
by Mrskimjohnson 2016-08-15 12:24:20
I went to Chase on 518 & 288 between the hours of 9-10:30 to get my daughter payroll check cashed, and they did this, upon leaving went to Walmart right next door to do a little shopping checked out and gave the cashier our money was told the twenty we gave her wasn't real, we could have went to jail behind chase given out fake twenties. We got banned from Walmart because of this, we paid with another twenty from the enveople we received from Chase.By this time chase was closed, so we had to waot until Monday today to talk to a manage, she in turn told us that its no way the bank gave out this twenty, and it did. I very unset with the manager on how she hold this, I feel it was because Im a African American and not her skin tone that it would have been hand k ed differently. We pay taxes like anyone else do, now Im banned from entering Walmart again and I live right behind walmart in the subdivision.
Patience is an understatement
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by Amandafk28, Apr. 23, 2016

Rafael and Joe are awesome! They r the best at what they do. Both are very patient with my Alzheimer's patient Steve Beeman. He listens to Rafael better then his own family and believes anything he says. So far, they both have not steered him down the wrong path. Thank you to both!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Bell Road And 35th Avenue Branch at Glendale, AZ
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The best bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Aashna, Mar. 23, 2016

THE BEST BANK!



* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Bethel Sawmill Banking Ctr. Branch at Columbus, OH
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Wonderful
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by leela6669, Nov. 03, 2015

I had an issue with a checking account that became overdrawn due to my sudden unemployment. It was a Chase account and yet I was able to go into this branch and they helped me with a "second chance" account. And they were very kind.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Mcdermott And Watters Branch at Allen, TX
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Great bank with small town feel and friendliness
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Retiree285, Oct. 28, 2015

I am a 71 year old retiree and I actually enjoy going into the bank, as it resembles when Norm opened the door to the Cheers bar.  Everyone knows my name and from the Manager to the tellers, everyone always has a smile.  I know I could use an ATM machine to withdraw money, but I like the personal interaction with nice people. And besides an ATM machine can't receive all the rolls of change I save up to turn in for cash to buy Christmas presents!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Beaumont Highland Springs Branch at Beaumont, CA
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Ed's Auto Sales
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by Edward60, Oct. 26, 2015

I don't know how others are treated but everytime i stop at this financial institution I am greeted with with a first name hello. they bend over backwards to help me and I love the staff Greg, Faith and the others they treat me as though I had millions in there and I don't. These guys in this bank are doing a wonderful job keep up the great work.
Branch:
Fairmount Branch....West Genesee Street..Syracuse

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Fairmount Branch at Syracuse, NY
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by Berthoch 2015-11-09 13:39:38
They are rude unprofessional and don't gI've a cows hiNE quarters about out at owners. They kept my I'd and gave me the run around.
Deer Park Ave
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by walknginthegarden, Aug. 19, 2015

The branch is so friendly everytime I enter the branch, it feels like a family/community bank! They are always attentive and provide excellent customer service. The tellers have been there for years and all know me personally. The branch manager has been there for 3 years and ensures everything runs well! I will never bank anywhere else!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Deer Park Ave Branch at Deer Park, NY
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Excellent Service!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Ess709, Jun. 01, 2015

I have been banking with Chase for a number of years and by far they have been the BEST in service!  I deal with Syad Hauck and Simi Gulati who both are OUTSTANDING and a huge asset to Chase!  I have a few accounts at Chase and they are extremely attentive to my banking needs at just about any time. Simi actually had texted me in reference to a business matter on the weekend.  If that isn't dedication that is lacking in other institutions, I don't know what is!  To both Syad and Simi a BIG thank you!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Third Avenue & 51st Street Branch at New York, NY
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Review
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Morganlk, May. 28, 2015

Outstanding customer service. All employees at this branch are friendly and accessible.  I do all of my banking there from mortgage to safe deposit box. I especially want to recognize Garth, Mary and Christian.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Rancho Santa Margarita Branch at Rancho Santa Margarita, CA
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Small Business Owner
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by NotarySigningPlus, May. 19, 2015

The staff is always ready to assist you when you walk in the door. The Manager and staff always have a smile and a friendly hello to greet you. All staff that I have dealt with are very knowledgeable and able to assist you when you need financial advice and assistance in a timely manner.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Rancho Cucamonga Branch at Rancho Cucamonga, CA
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Fitness & Nutrition Consultant
 5star Overall Rating
 2star Interest Rate and Cost
 4star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by CL4444, Apr. 29, 2015

Staff is personable and professional and it feels more like a small town bank where you're treated well. It's convenient to my home, that they provide free notary to clients, and waived fees on security boxes.  Also cute are the little pink drive thru containers.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Seattle Hill Road Branch at Snohomish, WA
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Great Local Branch
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Rickw574, Apr. 27, 2015

I've used this branch to get documents notarized, open my kids high school and college accounts etc. Very friendly people that did an excellent job of explaining everything making me free copies of documents etc. The place is remodeled and has complementary Keurig in the lobby. They have a 2 drive thru Windows and 2 ATMS. What's not to like.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Lake Zurich-Rand Branch at Lake Zurich, IL
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