Home > District of Columbia Banks > Washington Banks > JPMorgan Chase Bank Washington > JPMorgan Chase Bank, Park Road And 14th Street
JPMorgan Chase Bank, Park Road And 14th Street
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493 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 1824-01-01 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Jpmorgan Chase & Co. |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 5144, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $2,218,960,000,000 |
| Total Deposits: | $1,558,027,000,000 |
| Total Equity Capital: | $214,224,000,000 |
| Total Domestic Office Deposits: | $1,281,202,000,000 |
| Net Income: | $25,813,000,000 |
| Quarterly Net Income: | $5,647,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
493 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Johannes Vanaardt
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by solocreer, Mar. 30, 2019
This branch is great we got what we wanted in half the time
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Seventh Street - Bell Road Branch at Phoenix, AZ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby solocreer, Mar. 30, 2019
This branch is great we got what we wanted in half the time
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Seventh Street - Bell Road Branch at Phoenix, AZ
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ZERO customer loyalty.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by medicrq, Oct. 03, 2018
ZERO stars.
I have been a customer there for about 8 years. NO customer loyalty. Put in a very large check, it clears the next day and I try to make airline reservations, nope. Call Chase to raise debit card limit, nope. Why not? Just because, no real answer except they want to make sure the check has "really" cleared. But all the money is available to withdraw, just not on the ATM card. I talk to the manager who tells me to call the number again, apparently he can't call himself for me and he can't figure it out either. I call again, same answer, "try again tomorrow". But the money IS available right? "right", So why can't I use my ATM card now? "it's just the system", what system? "the computer system", you can't make any decisions yourselves? "no".
And there you go....switching to HomeStreet bank, MUCH better service.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, San Carlos Branch at San Diego, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby medicrq, Oct. 03, 2018
ZERO stars.
I have been a customer there for about 8 years. NO customer loyalty. Put in a very large check, it clears the next day and I try to make airline reservations, nope. Call Chase to raise debit card limit, nope. Why not? Just because, no real answer except they want to make sure the check has "really" cleared. But all the money is available to withdraw, just not on the ATM card. I talk to the manager who tells me to call the number again, apparently he can't call himself for me and he can't figure it out either. I call again, same answer, "try again tomorrow". But the money IS available right? "right", So why can't I use my ATM card now? "it's just the system", what system? "the computer system", you can't make any decisions yourselves? "no".
And there you go....switching to HomeStreet bank, MUCH better service.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, San Carlos Branch at San Diego, CA
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Fees galore!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rghh, Sep. 19, 2018
Hate this bank...fee after fee. I got most of my service fees and other misc fees returned after going to the manager, but it's absurd how much they charge you. Moving to another bank soon!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Livermore Branch at Livermore, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rghh, Sep. 19, 2018
Hate this bank...fee after fee. I got most of my service fees and other misc fees returned after going to the manager, but it's absurd how much they charge you. Moving to another bank soon!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Livermore Branch at Livermore, CA
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