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JPMorgan Chase Bank, LONG BEACH BLVD & 10TH STREET BANKING CENTER
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Tellers lack knowledge and attention to detail.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JesusChrist, Feb. 25, 2012
The staff is eager to help, but lack knowledge and attention to detail. It took 3 tries to get my checks right and then the check printing company developed an attitude about NOT helping me.
On another occasion I had to deposit several checks to my checking so that I could write a large check against those deposits. Instead of using my deposit slip, the teller "helped" me out by depositing it without the correct deposit slip into my SAVINGS! Naturally the checked bounced and the company who tried to cash the bad check took me for a crook. This little fiasco ruined my reputation in addition to running up bounced check fees. No thanks for the help. I should have gone online to verify the (false) information I was given about my checking account balance. He quoted me my savings account balance as my checking account balance. I rely on my bank to correct any oversights, not to compound them and confuse me, resulting in wasted time and extra expenses. This is not a reliable bank who will double check the details and protect you from disaster. They may even lead you in the wrong direction. Disgruntled
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Long Beach Blvd & 10th Street Bankin at Long Beach, CA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JesusChrist, Feb. 25, 2012
The staff is eager to help, but lack knowledge and attention to detail. It took 3 tries to get my checks right and then the check printing company developed an attitude about NOT helping me.
On another occasion I had to deposit several checks to my checking so that I could write a large check against those deposits. Instead of using my deposit slip, the teller "helped" me out by depositing it without the correct deposit slip into my SAVINGS! Naturally the checked bounced and the company who tried to cash the bad check took me for a crook. This little fiasco ruined my reputation in addition to running up bounced check fees. No thanks for the help. I should have gone online to verify the (false) information I was given about my checking account balance. He quoted me my savings account balance as my checking account balance. I rely on my bank to correct any oversights, not to compound them and confuse me, resulting in wasted time and extra expenses. This is not a reliable bank who will double check the details and protect you from disaster. They may even lead you in the wrong direction. Disgruntled
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Long Beach Blvd & 10th Street Bankin at Long Beach, CA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Tellers lack knowledge and attention to detail.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JesusChrist, Feb. 25, 2012
The staff is eager to help, but lack knowledge and attention to detail. It took 3 tries to get my checks right and then the check printing company developed an attitude about NOT helping me.
On another occasion I had to deposit several checks to my checking so that I could write a large check against those deposits. Instead of using my deposit slip, the teller "helped" me out by depositing it without the correct deposit slip into my SAVINGS! Naturally the checked bounced and the company who tried to cash the bad check took me for a crook. This little fiasco ruined my reputation in addition to running up bounced check fees. No thanks for the help. I should have gone online to verify the (false) information I was given about my checking account balance. He quoted me my savings account balance as my checking account balance. I rely on my bank to correct any oversights, not to compound them and confuse me, resulting in wasted time and extra expenses. This is not a reliable bank who will double check the details and protect you from disaster. They may even lead you in the wrong direction. Disgruntled
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Long Beach Blvd & 10th Street Bankin at Long Beach, CA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JesusChrist, Feb. 25, 2012
The staff is eager to help, but lack knowledge and attention to detail. It took 3 tries to get my checks right and then the check printing company developed an attitude about NOT helping me.
On another occasion I had to deposit several checks to my checking so that I could write a large check against those deposits. Instead of using my deposit slip, the teller "helped" me out by depositing it without the correct deposit slip into my SAVINGS! Naturally the checked bounced and the company who tried to cash the bad check took me for a crook. This little fiasco ruined my reputation in addition to running up bounced check fees. No thanks for the help. I should have gone online to verify the (false) information I was given about my checking account balance. He quoted me my savings account balance as my checking account balance. I rely on my bank to correct any oversights, not to compound them and confuse me, resulting in wasted time and extra expenses. This is not a reliable bank who will double check the details and protect you from disaster. They may even lead you in the wrong direction. Disgruntled
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Long Beach Blvd & 10th Street Bankin at Long Beach, CA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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