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JPMorgan Chase Bank, Review
JPMorgan Chase Bank, Review
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Chase 7th St & McDowell
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by msjanuary, Sep. 04, 2012
The branch manager Tim and the associates at this branch pay attention to detail and are extremely customer service oriented. Exactly why I left Wells Fargo and came to this branch. First rate all the way.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Mcdowell & 7th Street Banking Center at Phoenix, AZ
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by msjanuary, Sep. 04, 2012
The branch manager Tim and the associates at this branch pay attention to detail and are extremely customer service oriented. Exactly why I left Wells Fargo and came to this branch. First rate all the way.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Mcdowell & 7th Street Banking Center at Phoenix, AZ
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My experience with Chase is amazing every time
Overall Rating
by david1968, Aug. 31, 2012
My experience with Chase has been amazing at the Northbrook, Houston, Tx. branch. I don't know the young ladies name yet, but I'd like her to know that I appreciate the way she takes care of me every time. I won't be able to get by there in a few days, but I thought I'd write this. If you know her please tell her I said she's great. She has brown hair passed her shoulders, slender build, wears glasses, she wears diamond studded earrings, she is hispanic, and she is always smiling. I hate to admit it, but visiting the bank brightens my day. I look forward to going to the bank, just because of the way she treats me. like I have all the money in the world in their bank. My name is David
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Northbrook at Houston, TX
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by david1968, Aug. 31, 2012
My experience with Chase has been amazing at the Northbrook, Houston, Tx. branch. I don't know the young ladies name yet, but I'd like her to know that I appreciate the way she takes care of me every time. I won't be able to get by there in a few days, but I thought I'd write this. If you know her please tell her I said she's great. She has brown hair passed her shoulders, slender build, wears glasses, she wears diamond studded earrings, she is hispanic, and she is always smiling. I hate to admit it, but visiting the bank brightens my day. I look forward to going to the bank, just because of the way she treats me. like I have all the money in the world in their bank. My name is David
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Northbrook at Houston, TX
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Mrs.
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by Sansu, Aug. 30, 2012
Very pleased with the service given at the JPMoran Chase bank Bellflower branch. Specifically Mr. Sandeep Singh for the way he made us special. We did not deposit much yet the way he served us made us feel like we were very important people. How we wish bank officers and staff are like him.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, 16804 Bellflower Boulevard Branch at Bellflower, CA
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by Sansu, Aug. 30, 2012
Very pleased with the service given at the JPMoran Chase bank Bellflower branch. Specifically Mr. Sandeep Singh for the way he made us special. We did not deposit much yet the way he served us made us feel like we were very important people. How we wish bank officers and staff are like him.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, 16804 Bellflower Boulevard Branch at Bellflower, CA
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poor service!!
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by easttx, Aug. 29, 2012
I spoke with a mrs spinelli who was extremely rude, she told me my daily deposits would no longer be accepted because we use a "night deposit" bag. I have been using these exact same bags for years with a half dozen locations in east texas on a daily basis. She would not answer any of my questions, and when i asked her for the branch managers business card, she was kind enough to give me a tellars card who is no longer employed by that branch. If this is how Chase treats a multinational multimillion dollar corporation, i would sure hate to see the sore toes of the everyday customer they step on ona daily basis.
Oh, i might add, the wait for terrible service wasnt bad. Though i wouldnt mind waiting a little longer if i were treated as a proper customer and not as burden.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Troup Hwy Branch at Tyler, TX
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by easttx, Aug. 29, 2012
I spoke with a mrs spinelli who was extremely rude, she told me my daily deposits would no longer be accepted because we use a "night deposit" bag. I have been using these exact same bags for years with a half dozen locations in east texas on a daily basis. She would not answer any of my questions, and when i asked her for the branch managers business card, she was kind enough to give me a tellars card who is no longer employed by that branch. If this is how Chase treats a multinational multimillion dollar corporation, i would sure hate to see the sore toes of the everyday customer they step on ona daily basis.
Oh, i might add, the wait for terrible service wasnt bad. Though i wouldnt mind waiting a little longer if i were treated as a proper customer and not as burden.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Troup Hwy Branch at Tyler, TX
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Harassment of the elderly
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by chicago2, Aug. 27, 2012
My elderly Aunt and I have a joint account and everytime my Aunt comes inside the bank one of the employees wants her to do something new with her account. Either open a CD (really have an 80 year old open a CD, which by the way pay no interest to speak of) Or pull her money from all her other accounts and deposit it in Chase. The other accounts are set up for a reason! If this doesn't stop I will see to it the account is closed as well as my own accounts!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Van Dyke-Twelve Mile Branch at Warren, MI
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by chicago2, Aug. 27, 2012
My elderly Aunt and I have a joint account and everytime my Aunt comes inside the bank one of the employees wants her to do something new with her account. Either open a CD (really have an 80 year old open a CD, which by the way pay no interest to speak of) Or pull her money from all her other accounts and deposit it in Chase. The other accounts are set up for a reason! If this doesn't stop I will see to it the account is closed as well as my own accounts!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Van Dyke-Twelve Mile Branch at Warren, MI
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happy with chase
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by pizza, Aug. 17, 2012
I have been very pleased with the way my business account is handled
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Garfield-19 Mile Branch at Clinton Township, MI
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by pizza, Aug. 17, 2012
I have been very pleased with the way my business account is handled
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Garfield-19 Mile Branch at Clinton Township, MI
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Best Bank In My Entire Life
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by VegasCustomer, Aug. 16, 2012
Customer Service Is Excellent. Always friendly, check it out for yourself. The staff are so nice to you. Clean, coffee available, drive up ATM and one inside the bank as well.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Silverado Ranch Branch at Las Vegas, NV
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by VegasCustomer, Aug. 16, 2012
Customer Service Is Excellent. Always friendly, check it out for yourself. The staff are so nice to you. Clean, coffee available, drive up ATM and one inside the bank as well.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Silverado Ranch Branch at Las Vegas, NV
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F........d up drive up on Friday afternoon
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by sbradow, Aug. 10, 2012
Don't you think you need more than one very slow peron to work the drive up on a friday afternoon? You do not have enough locations in the springs as it is to have crappy service for your customers. Thinking it would be a good idea to bank elsewhere, where the have bodies able to function!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Uptown Branch at Colorado Springs, CO
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by sbradow, Aug. 10, 2012
Don't you think you need more than one very slow peron to work the drive up on a friday afternoon? You do not have enough locations in the springs as it is to have crappy service for your customers. Thinking it would be a good idea to bank elsewhere, where the have bodies able to function!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Uptown Branch at Colorado Springs, CO
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Took a day off to take care of things and they did not
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by djjdd, Aug. 07, 2012
I recently got married, went into the branck to change my name on my accounts - Specifically requested a new debit card AND credit card - neither one showed up. I called and all she could say is come on in to the branch..... I said I do not want to - I want her to check the records. She said come into the branch again. I said CHECK THE RECORDS TO SEE IF IT WAS ORDERED. She checked and said NO - come into the branch. I hung up
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, La Mesa Branch at La Mesa, CA
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by djjdd, Aug. 07, 2012
I recently got married, went into the branck to change my name on my accounts - Specifically requested a new debit card AND credit card - neither one showed up. I called and all she could say is come on in to the branch..... I said I do not want to - I want her to check the records. She said come into the branch again. I said CHECK THE RECORDS TO SEE IF IT WAS ORDERED. She checked and said NO - come into the branch. I hung up
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, La Mesa Branch at La Mesa, CA
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Great Service
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by DocHoliday, Jul. 28, 2012
I had a wonderful experience with a very knowledgeable person by the name of Natalia at the East Los Angeles branch on South Soto street. I will not use her last name to protect her privacy, but please see her when you visit this location. She is a very sharp young adult who will promote your best financial options.
DR.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, 1350 South Soto Street Branch at Los Angeles, CA
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by DocHoliday, Jul. 28, 2012
I had a wonderful experience with a very knowledgeable person by the name of Natalia at the East Los Angeles branch on South Soto street. I will not use her last name to protect her privacy, but please see her when you visit this location. She is a very sharp young adult who will promote your best financial options.
DR.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, 1350 South Soto Street Branch at Los Angeles, CA
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Great Bank
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by kracopa2, Jul. 26, 2012
I opened an account at the Eastvale, CA branch. My personal banker, Fabian Cortez was absolutely wonderful. I had been with my old bank for 25 years and pleased, until I learned thru Fabian all that Chase offers. I love what I got, and have learned since. Thank you Fabian.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Eastvale Archibald Banking Center at Corona, CA
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by kracopa2, Jul. 26, 2012
I opened an account at the Eastvale, CA branch. My personal banker, Fabian Cortez was absolutely wonderful. I had been with my old bank for 25 years and pleased, until I learned thru Fabian all that Chase offers. I love what I got, and have learned since. Thank you Fabian.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Eastvale Archibald Banking Center at Corona, CA
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Lending a hand benefits everyone
Overall Rating
by Tastefulwriter, Jul. 26, 2012
Chase Bank is akin to Nordstroms because Chase puts the customer first. The bank stands out from other banks by putting the customer first. For instance, Chase representatives provide advice which saves the customer money.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, San Diego 4s Ranch Branch at San Diego, CA
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by Tastefulwriter, Jul. 26, 2012
Chase Bank is akin to Nordstroms because Chase puts the customer first. The bank stands out from other banks by putting the customer first. For instance, Chase representatives provide advice which saves the customer money.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, San Diego 4s Ranch Branch at San Diego, CA
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Great Experience!
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by lindseypierce15, Jul. 25, 2012
Most tellers are very fast and cheerful! And Management is amazing always makes me feel at home :)
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Cherryland Branch at Traverse City, MI
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by lindseypierce15, Jul. 25, 2012
Most tellers are very fast and cheerful! And Management is amazing always makes me feel at home :)
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Cherryland Branch at Traverse City, MI
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Disgusted
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by disgusted20, Jul. 24, 2012
The Coit and Campbell branch of Chase in Dallas is the most unprofessional institution I have ever been exposed to. I had a conversation related to a family account with staff members. That conversation was shared with other family members and has caused DIRECT injury to one member. Don't go here.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Coit & Campbell Banking Center Branc at Dallas, TX
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by disgusted20, Jul. 24, 2012
The Coit and Campbell branch of Chase in Dallas is the most unprofessional institution I have ever been exposed to. I had a conversation related to a family account with staff members. That conversation was shared with other family members and has caused DIRECT injury to one member. Don't go here.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Coit & Campbell Banking Center Branc at Dallas, TX
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Disrespected
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by BenL, Jul. 21, 2012
Iv never been so disrespected in my life by any place a business before my experience with chase in Brentwood ca. I never wanted a account with them in the first place because of all the people that told me about chase. But they sent me a offer for some $ if I switch banks so I gave then a chance. I signed up with Kimberly and told her everything and she signed me up for the student account and sent me on my way with a promise that the insentive will be in my account in 10 days. Well it never came. Iv tryed to reach out twice and left messages that got no response. I called corp. office and they said they can't help me it's between me and my local banker that I can't get a hold of! Finally I got a superviser who's rude attitude got us nowhere. She stated that it's not her problem and she didn't set up my account. Unbelievable! Her job is to supervise the people that work with her! I tryed to work something out with her and she said I will not get anything because I should have known that student accounts can not get promo $. I don't work they and thus I dot know! I will not do business with a bank that doesn't honor their word, or doesn't care for their customers! Take it from me, bank ANYwhere else but chase.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Brentwood - Balfour Branch at Brentwood, CA
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by BenL, Jul. 21, 2012
Iv never been so disrespected in my life by any place a business before my experience with chase in Brentwood ca. I never wanted a account with them in the first place because of all the people that told me about chase. But they sent me a offer for some $ if I switch banks so I gave then a chance. I signed up with Kimberly and told her everything and she signed me up for the student account and sent me on my way with a promise that the insentive will be in my account in 10 days. Well it never came. Iv tryed to reach out twice and left messages that got no response. I called corp. office and they said they can't help me it's between me and my local banker that I can't get a hold of! Finally I got a superviser who's rude attitude got us nowhere. She stated that it's not her problem and she didn't set up my account. Unbelievable! Her job is to supervise the people that work with her! I tryed to work something out with her and she said I will not get anything because I should have known that student accounts can not get promo $. I don't work they and thus I dot know! I will not do business with a bank that doesn't honor their word, or doesn't care for their customers! Take it from me, bank ANYwhere else but chase.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Brentwood - Balfour Branch at Brentwood, CA
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Fed Up
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by Seriously, Jul. 17, 2012
Have been a customer of Chase for many years, and have yet to walk into the Franklin, Wisconsin branch without leaving mad. Worst customer service ever; mostly young employees, that are arrogant and condescending at best. Seldom receive a 'thank-you' and am sick to death of hearing 'no problem' when I say thank-you; what happened to 'you're welcome'?? Very unprofessional. Chase needs to have continual and remedial customer service training for EVERY employees and they also need to be reminded that the customer is the reason they have a job. Really thinking about moving our accounts elsewhere.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Franklin Branch at Franklin, WI
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by Seriously, Jul. 17, 2012
Have been a customer of Chase for many years, and have yet to walk into the Franklin, Wisconsin branch without leaving mad. Worst customer service ever; mostly young employees, that are arrogant and condescending at best. Seldom receive a 'thank-you' and am sick to death of hearing 'no problem' when I say thank-you; what happened to 'you're welcome'?? Very unprofessional. Chase needs to have continual and remedial customer service training for EVERY employees and they also need to be reminded that the customer is the reason they have a job. Really thinking about moving our accounts elsewhere.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Franklin Branch at Franklin, WI
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Fed Up
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by Seriously, Jul. 17, 2012
Have been a customer of Chase for many years, and have yet to walk into the Franklin, Wisconsin branch without leaving mad. Worst customer service ever; mostly young employees, that are arrogant and condescending at best. Seldom receive a 'thank-you' and am sick to death of hearing 'no problem' when I say thank-you; what happened to 'you're welcome'?? Very unprofessional. Chase needs to have continual and remedial customer service training for EVERY employees and they also need to be reminded that the customer is the reason they have a job. Really thinking about moving our accounts elsewhere.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Franklin Branch at Franklin, WI
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by Seriously, Jul. 17, 2012
Have been a customer of Chase for many years, and have yet to walk into the Franklin, Wisconsin branch without leaving mad. Worst customer service ever; mostly young employees, that are arrogant and condescending at best. Seldom receive a 'thank-you' and am sick to death of hearing 'no problem' when I say thank-you; what happened to 'you're welcome'?? Very unprofessional. Chase needs to have continual and remedial customer service training for EVERY employees and they also need to be reminded that the customer is the reason they have a job. Really thinking about moving our accounts elsewhere.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Franklin Branch at Franklin, WI
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Great
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by Loverpants, Jul. 16, 2012
I don't know what some people are talking about when they say there are lazy employees. They get what needs to be done and do it the right way. What can they do if no ones there? I've had great service everytime I've been there so far.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Gilbert-Mckellips Branch at Mesa, AZ
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by Loverpants, Jul. 16, 2012
I don't know what some people are talking about when they say there are lazy employees. They get what needs to be done and do it the right way. What can they do if no ones there? I've had great service everytime I've been there so far.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Gilbert-Mckellips Branch at Mesa, AZ
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terrible service & fake employees at Telegraph branch!!!
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by chet34, Jul. 12, 2012
I will NOT use this branch any longer. It seems that they keep changing employees! My business is important and I am tired of seeing new faces every time I go in there! The branch manager is not helpful at all and acts fake! I won't deal with anyone other than Amy my business banker. constant new faces must mean its not a very good place to work! Went in there today and was meet with more new faces! Make up your mind
and keep good bankers. My business goes wherever my business banker
is! I have much money there to be passed around and she is the only one I trust!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Fashion Place Branch at Salt Lake City, UT
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by chet34, Jul. 12, 2012
I will NOT use this branch any longer. It seems that they keep changing employees! My business is important and I am tired of seeing new faces every time I go in there! The branch manager is not helpful at all and acts fake! I won't deal with anyone other than Amy my business banker. constant new faces must mean its not a very good place to work! Went in there today and was meet with more new faces! Make up your mind
and keep good bankers. My business goes wherever my business banker
is! I have much money there to be passed around and she is the only one I trust!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Fashion Place Branch at Salt Lake City, UT
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Great service, accomodating
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by j18lee, Jul. 12, 2012
I had to do some paperwork on an account with my dad. His English isn't the best and the manager Soliman was super helpful with him and also very accomodating with our requests. I live in San Diego and he totally helped out with mailing things to me at no cost or anything.
Great service!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Walnut Creek Geary Banking Center at Walnut Creek, CA
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by j18lee, Jul. 12, 2012
I had to do some paperwork on an account with my dad. His English isn't the best and the manager Soliman was super helpful with him and also very accomodating with our requests. I live in San Diego and he totally helped out with mailing things to me at no cost or anything.
Great service!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Walnut Creek Geary Banking Center at Walnut Creek, CA
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850 W Arapaho Rd
Richardson, TX 75080
Comerica Bank, CENTRAL/SPRING VALLEY BRANCH (1.6 miles)
Full Service Brick and Mortar Office
811 S Central Expy
Richardson, TX 75080
Full Service Brick and Mortar Office
811 S Central Expy
Richardson, TX 75080
Wells Fargo Bank, COIT & 635 BRANCH (1.8 miles)
Full Service Brick and Mortar Office
13050 Coit Rd
Dallas, TX 75240
Full Service Brick and Mortar Office
13050 Coit Rd
Dallas, TX 75240