JPMorgan Chase Bank, Review

Burbank Alameda Chase Branch is Great!!!
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by Jenny, Jul. 08, 2010

All the employees, and the managers, at this branch are very nice. I own a business. I have my personal and business accounts at this branch. I referred all my employees, and a few friends, to this branch. We all receive prompt and courteous service at all times.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
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Calexico Branch is great
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by lux2010, Jul. 01, 2010

At least in my experience, this is the bank where you can receive the FASTEST, helpful service. I was fearing it would change after becoming Chase, but they have kept their quality standards. I would recommend this bank to anyone in Imperial County.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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best bank experience
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by obgirl91, Jun. 29, 2010

Earlier this week I went to Chase bank to open an account due to a promotion I received in the mail. The woman working there took me to her desk immediately, offered me coffee, explained everything to me thoroughly, cleared up any confusion I had, and showed me all of my options. She showed me how to use the website which is also something I did not have at Sovereign bank. This woman's name is Tracy and she is personal and she really inspired me to want to become a banker.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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Great Customer Service given to me by Rachael
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by tiffani.maynor, Jun. 04, 2010

I have been a chase bank customer for 10 years. I only had a savings account. A little over a month ago I went to the thornydale and ina chase branch to make a deposit and the young lady that helped me, her name was Rachael really encenuated that I open a checking account. She told me all the benefits of having a chase checking account and I was like why not. I opened the checking and ever since the account has been active Racheal always provided me the service needed to meet my banking needs. Recently just about 3 days ago I deposited two money orders to my account from a job that I did partime. I was informed by chase bank that my account was restricted three days after the money orders were deposited because the money orders were fraud. Utilizing some of my co-workers who knew how to dig for information to find the criminals I took some of the information I had over to Racheal at the Chase branch on Ina and Thornydale and she immediately took charge, told me she was going to inform her manager and let me know how to determine in the future whether or not any other money orders I get are fraudulent. Because of Rachael, I am still feeling at ease even though I feel as though I am in a crisis.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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Great Service
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by millerpi, Jun. 02, 2010

 I too was a WaMu customer but the Chase on I 45 and 3083 was not a WaMu before. In fact I had to wait until the conversion was made before I could make deposits at tis Branch. Since I started going there has been two male managers who have treated me most professionally. The Personal Bankers one who has left and Ms. Bluestein have been outstanding in thie assistance to me. I have nothing but praise for the entire staff who have been friendly and professional. I have had some difficulties with the internet for Chase.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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Eagle Rock Chase Bank
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by wytchoklate, May. 04, 2010

All of these reviews are false except one. All of the names of the staff mentioned are not even anyone at this branch. Trust me, I have been going to this branch since it opened 6 years ago. Please come visit the branch. You will not be disappointed.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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Best Service Ever
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by LtReese96, Apr. 30, 2010

I can walk in and talk to them about any banking problem and they always go above and beyond.  They know me by name and that's rare.  The staff is wonderful, especially Amber.  I would not be banking with Chase if it wasn't for them.  Other local branchs are unfriendly.  This one has great hours and great personnel.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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Great Service All the Way!!! :)
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by <3 vero<3, Apr. 01, 2010

I love this branch they have great staff very friendly. They always greet you when you come in and care about your needs Espically Rachel and Liz, Vu who is the Branch mangaer  is very nice and helpful.... thanks rachel And Liz for all your great customer service. I miss Wamu very much though love those commercials too they were the greatest!!! :)

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
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Very Accommodating
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by Queen Mirabella, Mar. 30, 2010

The bankers are extremely friendly and try to help you gain the financial security that you want!! Thank you Steve for all your assistance.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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Great place to bank ...most of the time
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by jimwachs, Mar. 25, 2010

I called to inquire about he timing of a deposit. The young man was almost rudely insistant in my being assured that HE was not at fault (even talking over me and hinting that I was!!) than in simply explaining the problem/procedure and apologizing for the delay. This occurance was surprising in that it was exactly opposite my usual weekly experience in person in the bank. The friendliness and accomodation of the counter personnel, especially Robyn, have been outstanding!!

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
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Excellent Customer Service
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by barbisell, Feb. 25, 2010

This branch is extremly friendly, supportive and cistomer oriented. There is hardly ever a wait and the staff are so friendly! They usually recognize me and greet me by name and have been extra helpful, for example, saving Susan B. Anthony Coins for me when I wanted them to send my nieces and nephews at Christmas!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
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