HSBC Bank USA, Wellington Branch

Name:HSBC Bank USA, Wellington Branch
Full Service Brick and Mortar Office
Review:78 client reviews
Location:900 S State Road 7
West Palm Beach, FL 33411

Palm Beach County
View Other Branches
 
Phone:561-791-2498
Branch Deposit:$40,390,000
FDIC Cert:#57890
Established:2008-03-10


The Bank

Name:HSBC Bank USA
Concentration:All Other Specialization > 1 Billion
Established:2004-07-01
FDIC Insurance:2004-07-01
Holden By:Hsbc Holdings Plc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:230, view all, view on map
Website:www.banking.us.hsbc.com
Total Assets:$179,972,365,000
Total Deposits:$134,400,531,000
Total Equity Capital:$22,825,420,000
Total Domestic Office Deposits:$128,135,697,000
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Client Review

78 client reviews of HSBC Bank USA scored 1.5 out of 5.

Foreclosed Property
Overall Rating
by lousybank, Jun. 05, 2014

HSBC, West Palm Beach listed a foreclosed property with Lake
to Lake Realty, Salem, WI - HSBC accepted our offer and demanded $4,350 Earnest Money.  Our bank has committed to a
mortgage, but we have to reroof it, HSBC will not give us permission to do the roof in order to close and get a mortgage to pay HSBC.  Mean while, the sub pump has malfunctioned and flooded the lower level - HSBC will not allow us to repair the sub pump or remove the wet carpeting.
Now the moisture is in the drywall and mold is appearing.  It appears HSBC will be able to enjoy our earnest money,  but will be bull dozing the property when the city inspector becomes aware of the mold in the house.  We just can't believe there is a bank who treats clients like they have.  I suppose they have so much money, that some V.P. at
the bank is enjoying his ability to make $4530 and make a small guy, who worked so hard and saved suffer.  We never thought it necessary to check on a bank, but we sure know differt now.

* this review was made on HSBC Bank USA, Wellington Branch at West Palm Beach, FL
13 of 15 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Foreclosed Property
Overall Rating
by lousybank, Jun. 05, 2014

HSBC, West Palm Beach listed a foreclosed property with Lake
to Lake Realty, Salem, WI - HSBC accepted our offer and demanded $4,350 Earnest Money.  Our bank has committed to a
mortgage, but we have to reroof it, HSBC will not give us permission to do the roof in order to close and get a mortgage to pay HSBC.  Mean while, the sub pump has malfunctioned and flooded the lower level - HSBC will not allow us to repair the sub pump or remove the wet carpeting.
Now the moisture is in the drywall and mold is appearing.  It appears HSBC will be able to enjoy our earnest money,  but will be bull dozing the property when the city inspector becomes aware of the mold in the house.  We just can't believe there is a bank who treats clients like they have.  I suppose they have so much money, that some V.P. at
the bank is enjoying his ability to make $4530 and make a small guy, who worked so hard and saved suffer.  We never thought it necessary to check on a bank, but we sure know differt now.

* this review was made on HSBC Bank USA, Wellington Branch at West Palm Beach, FL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by Skiptt 2014-08-30 16:10:33
I am with this bank only through necessity as I bank in the US, Canada and the UK as they seem to be the only one that offers easy international links. But they are rude, incompetent and totally uninteresting in providing either customer service or a value based product. They must rely on a lot of suckers like me to keep going.
Clueless and incompetent
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rescueone, Feb. 18, 2013

This bank has no interest in servicing the customer. They do not know their own products or services. They do not follow up on what they say they will do and that goes from the branch VP to the teller. Do not waste your time or put your money at risk with this bank. Plus the do not tell the truth either.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on HSBC Bank USA, Wellington Branch at West Palm Beach, FL
9 of 10 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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All Reviews...

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