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The First Bank, Fayetteville Branch
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5 client reviews
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| Name: | The First Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 08/05/1996 |
| FDIC Insurance: | 08/05/1996 |
| Holden By: | FIRST BANCSHARES INC THE |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 117, view all, view on map |
| Website: | www.thefirstbank.com |
| Total Assets: | $7,990,362,000 |
| Total Deposits: | $6,476,430,000 |
| Total Equity Capital: | $1,054,420,000 |
| Total Domestic Office Deposits: | $6,476,430,000 |
| Net Income: | $81,950,000 |
| Quarterly Net Income: | $13,216,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 8% |
| Quarterly Return on Equity: | 5% |
| More... | |
Client Review
5 client reviews of The First Bank scored 2.5 out of 5.
The last of many banks
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jccorbi, Dec. 30, 2023
I've worked with a lot of banks in my 62 years of banking. While First Horizon was good at the onslaught, they became distant. TheFirst has been stellar for the duration of the 4 years I've used them. I have a personal account, a business account, and also a HELOC loan with TheFirst.. all have been serviced well. Special heads-up to Mike Norman, one of their VPs. Great guy, amicable, and a problem solver. I'd recommend this bank to any of my friends on the North Shore.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on The First Bank, 218 FP-MANDEVILLE BRANCH at Mandeville, LA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jccorbi, Dec. 30, 2023
I've worked with a lot of banks in my 62 years of banking. While First Horizon was good at the onslaught, they became distant. TheFirst has been stellar for the duration of the 4 years I've used them. I have a personal account, a business account, and also a HELOC loan with TheFirst.. all have been serviced well. Special heads-up to Mike Norman, one of their VPs. Great guy, amicable, and a problem solver. I'd recommend this bank to any of my friends on the North Shore.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on The First Bank, 218 FP-MANDEVILLE BRANCH at Mandeville, LA
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The worst bank ever
Overall Rating
Office Environment & Staff
Waiting Time
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by 101p, Nov. 28, 2023
I put in for an equity loan on my house. She said she would have an answer in a couple of days. It’s been over a month and no one ever returns the phone call. I stopped in there and was told she left for lunch. Went back a few hours later coach he went on vacation week after week there’s a different excuse why I haven’t heard from her she has not returned one simple phone call in over a month I don’t understand why they took the loan application if they’re not interested in giving loans and just keep ghosting me
* this review was made on The First Bank, SAVANNAH at Savannah, GA
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby 101p, Nov. 28, 2023
I put in for an equity loan on my house. She said she would have an answer in a couple of days. It’s been over a month and no one ever returns the phone call. I stopped in there and was told she left for lunch. Went back a few hours later coach he went on vacation week after week there’s a different excuse why I haven’t heard from her she has not returned one simple phone call in over a month I don’t understand why they took the loan application if they’re not interested in giving loans and just keep ghosting me
* this review was made on The First Bank, SAVANNAH at Savannah, GA
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Frustrated and No Answer for Anything.....
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MisSchulte, Aug. 07, 2023
I despise that Heritage was bought out by this bank....they are horrendous. I can't win for anything! If I try to call I am on hold for at least 20-30 minutes at any given time, the website is a nightmare and I am forever having to call to understand the login process. When I do go to the bank in person, I feel as if I am a burden and they can't wait for me to deposit or withdraw my money and just go away....It is beyond frustrating and in this day and age, when we have a slew of banks to choose from, I cannot wait to move my funds to a company that appreciates and values my business!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on The First Bank, Hinesville Branch at Hinesville, GA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MisSchulte, Aug. 07, 2023
I despise that Heritage was bought out by this bank....they are horrendous. I can't win for anything! If I try to call I am on hold for at least 20-30 minutes at any given time, the website is a nightmare and I am forever having to call to understand the login process. When I do go to the bank in person, I feel as if I am a burden and they can't wait for me to deposit or withdraw my money and just go away....It is beyond frustrating and in this day and age, when we have a slew of banks to choose from, I cannot wait to move my funds to a company that appreciates and values my business!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on The First Bank, Hinesville Branch at Hinesville, GA
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