Heartland Bank, Review

Heartland Bank, Review

Average rating based on 2 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
Heartland Bank is unethical
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LovetheLord, Oct. 04, 2014

Really bad online banking.  The software has problems constantly.  I really don't feel my money is safe there.  Went to CS community bank... MUCH better.  Also, they can't answer your questions about some of the same products they sold to me when I had issues with them because it turns out they are another company's products that Heartland licenses. So if you have problems you have to call some 1-800 number.  Not a good bank.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Heartland Bank, Capitol Square at Columbus, OH
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Branch is SLOW, Staff is great, products are 'ok'
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Godsaves, Jun. 25, 2012

The staff are courteous and provide excellent service.  The manager Dan is very helpful and honest.  Ina (the Russian woman) is very sweet too.  Their interest rates could definitely use some help.  I wanted to get a home equity with them because I do most of my banking there, but they charge a floor of 5%---when I can get 2.99% elsewhere?  No thanks!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Heartland Bank, Stygler Branch at Columbus, OH
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