Home > Louisiana Banks > Baton Rouge Banks > Gulf Coast Bank and Trust Company Baton Rouge > Gulf Coast Bank and Trust Company, GULF COAST MORTGAGE BATON ROUGE LOAN PRODUCTION OFFICE
Gulf Coast Bank and Trust Company, GULF COAST MORTGAGE BATON ROUGE LOAN PRODUCTION OFFICE
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| Name: | Gulf Coast Bank and Trust Company |
| Concentration: | Commercial Lending Specialization |
| Established: | 06/08/1990 |
| FDIC Insurance: | 06/08/1990 |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 36, view all, view on map |
| Website: | www.gulfbank.com |
| Total Assets: | $3,130,851,000 |
| Total Deposits: | $2,651,785,000 |
| Total Equity Capital: | $260,776,000 |
| Total Domestic Office Deposits: | $2,651,785,000 |
| Net Income: | $26,162,000 |
| Quarterly Net Income: | $1,777,000 |
| Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 3% |
| More... | |
Client Review
5 client reviews of Gulf Coast Bank and Trust Company scored 1 out of 5.
Non-existent customer service
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Nunya2, Mar. 21, 2014
Imagine trying to contact customer service during the posted extended hours and you get nothing but "leave a message." You can't access your statement online (again)because the system is not accepting your password (again), which is the identical one that worked before after customer service gave up helping with "I don't know" responses when the customer was requesting help while trying to set up the account online. Requesting that the password be resent, you are notified online that it has been sent to your email on file and if you don't get your new password in five minutes, to call customer service who neither answers the phone, nor returns calls. Not worth the hassle-too many other banks who actually have online banking or customer services lines 24/7.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Gulf Coast Bank and Trust Company, Gulf Coast Mortgage Baton Rouge Loan at Baton Rouge, LA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby Nunya2, Mar. 21, 2014
Imagine trying to contact customer service during the posted extended hours and you get nothing but "leave a message." You can't access your statement online (again)because the system is not accepting your password (again), which is the identical one that worked before after customer service gave up helping with "I don't know" responses when the customer was requesting help while trying to set up the account online. Requesting that the password be resent, you are notified online that it has been sent to your email on file and if you don't get your new password in five minutes, to call customer service who neither answers the phone, nor returns calls. Not worth the hassle-too many other banks who actually have online banking or customer services lines 24/7.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Gulf Coast Bank and Trust Company, Gulf Coast Mortgage Baton Rouge Loan at Baton Rouge, LA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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