Gulf Coast Bank and Trust Company, Gulf Coast Mortgage Baton Rouge Loan

Name:Gulf Coast Bank and Trust Company, Gulf Coast Mortgage Baton Rouge Loan
Limited Service Loan Production Office
Review:5 client reviews
Location:4000 South Sherwood Forest Boulevard
Baton Rouge, LA 70816

East Baton Rouge County
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FDIC Cert:#32974
Established:2007-03-05


The Bank

Name:Gulf Coast Bank and Trust Company
Concentration:Commercial Lending Specialization
Established:1990-06-08
FDIC Insurance:1990-06-08
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:36, view all, view on map
Website:www.gulfbank.com
Total Assets:$2,845,563,000
Total Deposits:$2,579,224,000
Total Equity Capital:$230,083,000
Total Domestic Office Deposits:$2,579,224,000
Net Income:$12,619,000
Quarterly Net Income:$12,619,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:22%
Quarterly Return on Equity:22%
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Client Review

5 client reviews of Gulf Coast Bank and Trust Company scored 1 out of 5.

Non-existent customer service
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Nunya2, Mar. 21, 2014

Imagine trying to contact customer service during the posted extended hours and you get nothing but "leave a message." You can't access your statement online (again)because the system is not accepting your password (again), which is the identical one that worked before after customer service gave up helping with "I don't know" responses when the customer was requesting help while trying to set up the account online. Requesting that the password be resent, you are notified online that it has been sent to your email on file and if you don't get your new password in five minutes, to call customer service who neither answers the phone, nor returns calls. Not worth the hassle-too many other banks who actually have online banking or customer services lines 24/7.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Gulf Coast Bank and Trust Company, Gulf Coast Mortgage Baton Rouge Loan at Baton Rouge, LA
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