Fulton Bank, Review

NASTY TELLERS!!!!
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by mrmack, Feb. 03, 2013

they have the rudest all woman staff ever, especially the older weman there one in paticular name lisa in her 50s. they make fun of and talk nasty and gossip about customers. just ridiculous, changed to blue ball. i advised blue ball of the trouble with fulton and they thought it was a disgrace. they should be worried about keeping a job then ridiculing people, low class staff.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Cocalico Branch at Denver, PA
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Very Happy Customer
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by ThisBankROCKS, Aug. 29, 2012

I have been banking with Fulton for only a few months but my experience with them has been utterly wonderful.  This is the first and only bank I have found that is true to their motto "Listening is just the beginning."  Without exaggeration I can state that at any time I needed assistance with my account, I have had the quick and full attention of every member on their staff whether by phone or in person at any branch.  I am certainly not wealthy by any means yet, I have been treated as though my business was their business and that is indeed a very rare thing these days.  I realize not everyone can be pleased in life; especially concerning the service industry, but I for one will extol accolades to anyone about Fulton Bank and feel absolutely secure in all my dealings with their integrity and services.  They have gone above and far beyond what most business could do; for one, coming to my home with paperwork or mailing receipts when I was unable to get out for health reasons.  I honestly can't rate all their services as I have not utilized them, but for the regular banking account I have, I award them a sparkling 5 stars and, I'm sure if and when I may need them for anything else, I will not be disappointed... and I am certain you won't be either.  I send out a very grateful thank you to all those who are at the Doylestown branch.  FULTON BANK ROCKS!  Thank you.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Fulton Bank, Doylestown Branch at Doylestown, PA
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Read
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by Dale75, Jan. 21, 2012

Ok, 1st of all, only .0045 cents of your tax dollars paid for the baiol out. Fulton bank did not use or need the bailout funds and 2nd, the Image fee was printed on the statement and a flyer was sent out the previous month informing customers of the new fee. You had the option to opt in or out of the check image fee. You need to read your statements and any flyers that come with it. If you have online banking you can retrieve the images for free. Fulton bank is trying to have the customers go green, save the trees, save on postage and printing. This cost the bank to print, stamp and mail.  It's a huge savings for all if you have online banking. Don't blame the companies if you don't read your statements and letters. It's your responsibility to read your mail not the companies. It's a courtesy for companies to send out statements, notices, bills, etc. to people. No law says they have to do this. SO READ READ READ.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Downtown Harrisburg Branch at Harrisburg, PA
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fulton bank both thumbs up!!!
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by jane, Nov. 07, 2011

I have been a fulton bank customer for several years now and wouldn't dare think of changing they literally treat me like their only customer and consistently go above and beyond to help in any way and I mean that sincerely I have had a few difficult issues to work through and the employees are just the best I had a friend who worked at a new bank that opened in lancaster and offered me a great deal to switch and I told her there's no way I could Fulton is too good to me the personal attention and caring just isn't something you get at most banks.  I highly reccomend Fulton bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fulton Bank, Granite Run Branch at Lancaster, PA
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Predatory Bank: Preys on poor customers
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by FULTONpreysOnPoor, Oct. 03, 2011

FULTOB BANK has repeatedly come up with dishonest, unethical ways to extract money from low and fixed income customers. A recent $2 imaging charge for checks has become close to $50 charged to my account. They overdrew my account near the end of the month when they know poor customers funds are low, falsely claimed they had notified me the charge was due, and told me I should read my statement more closely when I objected to their predatory maneuvering targeting poor clients. After my tax dollars bailed the banks out, they now are profiting by kicking those most suffering in this economy while we are down. Disgusting, shamelessly shameful, cold and deceptive. On tope of all this, I have never received any checks after requesting them 3 times. Now, I am being charged for "imaging" on these non-existant checks. AND I have signed a document stating that no charges can be applied to my account unless enough funds are in it to cover them. I can deal with a $2 charge. But I have trouble with lies on top of lies on top of lies, and then being told it is my fault $2 has become $50 in less than a week. I am a spinal cord victim, now I am being preyed upon by Terry in Harrisburg and her corporate overlings that design these schemes to intimidate and take advantage of anyone who runs out of cash near the end of the month. I am sure they sleep very well at night on the big fluffy beds WE ARE PAYING FOR. What would these poor babies do if they actually had to work like I did to pay for my disability benefits? Disgusting theives. [and they tell me this will make switching to another bank hard for me because it will damage my credit report. The sleaze-balls got me again! They have spent their working hours figuring out every angle, it seems. ] Professional white collar criminals...with impunity.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fulton Bank, Downtown Harrisburg Branch at Harrisburg, PA
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Medical
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by Troy, May. 31, 2011

Where are the employees?  I came into the bank to make a deposit and saw 2 tellers. One was helping a customer and the other was on the cellphone. Finally called me over. Simple deposit was made into a 5 minute ordeal. What ever happened to customer service.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Elden Street Branch at Herndon, VA
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