First National Bank Texas, Sulphur Springs Banking Center - Rc

Name:First National Bank Texas, Sulphur Springs Banking Center - Rc
Full Service Retail Office
Review:6 client reviews
Location:1750 South Broadway
Sulphur Springs, TX 75482

Hopkins County
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Phone:903-438-0639
FDIC Cert:#3285
Established:1999-11-19


The Bank

Name:First National Bank Texas
Concentration:All Other Specialization > 1 Billion
Established:1901-02-27
FDIC Insurance:1934-01-01
Holden By:First Community Bancshares Inc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:328, view all, view on map
Website:www.1stnb.com
Total Assets:$2,179,218,000
Total Deposits:$1,745,387,000
Total Equity Capital:$188,099,000
Total Domestic Office Deposits:$1,745,387,000
Net Income:$37,851,000
Quarterly Net Income:$8,719,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:21%
Quarterly Return on Equity:18%
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Client Review

6 client reviews of First National Bank Texas scored 3.5 out of 5.

Mr Derr
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by woodchuck777, Apr. 07, 2014

Possibly the worse bank I've ever dealt with. Electronic banking very poor. When trying to log on to my account, feedback was "Account Disabled" Tried calling for assistance. Phone tree sent me in circles. When I was finally able to talk to a human being. They told me they couldn't help me and forwarded be back to the same phone tree. The second attempt after going through the phone tree again, I explained to the rep my problem, they did stay on the phone with me while I went through the same phone tree again. After entering all the information, I was told that I needed to enter a PIN nr to ID myself. I explained I didn't know my PIN number (don't think I ever had one). I was then told they couldn't help me that I would have to travel to the bank in person (15 miles away). After telling them that it would be very inconvenient she said they could fax me info. Unfortunately, I don't have a fax, so I asked if they could email info to me. I was told they didn't have access to my email address. Funny, that I'd received an email from them telling me my Estatement was available. I can't believe this. So in the end they couldn't help me, my only option is to travel into the bank in person to try and resolve this. Very poor customer service as far as I'm concerned.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on First National Bank Texas, Sulphur Springs Banking Center - Rc at Sulphur Springs, TX
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by Demian 2017-12-08 16:06:38
I GREATLY appreciate this security and measures taken.
It is FAR TOO EASY to hack an individual's account today.

Most other banks are FAR too relaxed and easily manipulated.

Discretion should be no.1 on list of bank priorities.
Not whining because you cannot keep track of your money and must pay overdraft fees, etc..

You people are fools for blaming the bank for your incompetence.

All Reviews...

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