First National Bank of Pennsylvania, Carney Branch

Name:First National Bank of Pennsylvania, Carney Branch
Full Service Brick and Mortar Office
Review:24 client reviews
Location:9613-A Harford Road, Suite A
Parkville, MD 21234

Baltimore County
View Other Branches
 
Phone:410-668-8830
FDIC Cert:#7888
Established:2001-02-12


The Bank

Name:First National Bank of Pennsylvania
Concentration:Commercial Lending Specialization
Established:1864-02-04
FDIC Insurance:1934-01-01
Holden By:F N B Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:365, view all, view on map
Website:www.fnb-online.com
Total Assets:$37,672,877,000
Total Deposits:$28,751,082,000
Total Equity Capital:$5,026,850,000
Total Domestic Office Deposits:$28,751,082,000
Net Income:$145,061,000
Quarterly Net Income:$92,527,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:6%
Quarterly Return on Equity:7%
 More...


Client Review

24 client reviews of First National Bank of Pennsylvania scored 2.5 out of 5.

Terrible Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by smiley12345, Aug. 01, 2019

Worst customer service ever.  I am in my 50's and have been banking many years.  I have never seen such poor customer service:
1) Leave empty pens at front desk even after employees have been informed that they are out of ink.--- Twice!
2) NO deposit or withdraw slips left at the front desk for customers to help themselves.  When asked about this, I was told, "People take too many."   Really???  A deposit slip costs peanuts, and I have to ASK for one????
3) One bank teller is very rude.  
-- Never gives eye contact
-- "Do you have enough in your account to cover this withdraw"
    It's like look it up.  You were sitting here doing NOTHING until I
    walked in.  Just do your job and look it up.  
-- "Do you want an envelope?"
    I just withdrew $500 in fives and tens, and she asks if I want
   an envelope.  Where am I going to put the cash?  
   I felt like saying, --- no, please just staple it to my forehead.
Again, worst customer service I have ever experienced in a bank.  I feel like I am doing something wrong just trying to access my own account.

I am cancelling my account and going elsewhere.

Perry Hall Branch is not like this, but the service at the Carney branch is terrible.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First National Bank of Pennsylvania, Carney Branch at Parkville, MD
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Bank of America, Carney Branch (0.1 miles)
Full Service Brick and Mortar Office
9609 Harford Road
Parkville, MD 21234
PNC Bank, Oak Crest Village Branch (0.7 miles)
Full Service Brick and Mortar Office
8800 Walther Boulevard
Parkville, MD 21234
PNC Bank, Oakcrest Village Ii Branch (0.9 miles)
Limited Service Facility Office
8810 Wather Boulevard
Parkville, MD 21234
Howard Bank, Parkville Branch (1.1 miles)
Full Service Brick and Mortar Office
2028 East Joppa Road
Parkville, MD 21234
Manufacturers and Traders Trust Company, North Plaza Branch (1.1 miles)
Full Service Brick and Mortar Office
8812 Waltham Wood Road
Parkville, MD 21234

More