First National Bank of North Arkansas, Review

First National Bank of North Arkansas, Review

Average rating based on 4 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
5 star:
3
4 star:
0
3 star:
0
2 star:
1
1 star:
0
Satisfied Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HonestGuy, Apr. 25, 2018

I have been with the bank for several years now and I am extremely satisfied with all areas of the bank.  I have multiple checking accounts, Savings, and loan accounts.  The staff is always courteous and take care of my needs.  I would highly recommend this bank to anyone.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First National Bank of North Arkansas, Harrison Branch at Harrison, AR
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Redneck Bank
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by MikeR, Nov. 04, 2019

I use this in a good way, i think these guys are just like their customers......working folks. several of the employees that i have talked to are also farmers, i think the CEO is a farmer as i seen him on a tractor before brush-hogging.  Anyway, i think they are more like their customers than any other bank in the region and can relate to us all. I call them the redneck bank cause I'm a redneck and they are my bankers. I recommend them to anyone, they have mobile apps with mobile deposits which i use a lot. Bill payments, text alerts and all the other technology that makes it easy and to where you don't have to go in if you don't want.  Makes me a high tech redneck.......LOL

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First National Bank of North Arkansas, Marshall Branch at Marshall, AR
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Exceptional Bank
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by Jeepman3, Apr. 30, 2018

The staff at this bank has been super polite and helpful. The tellers are well trained and knowledgeable. The loan officers are some of the best in the industry if you ask me. I have been at several banks and this bank will bend over backward to help you anyway they can. I would not hesitate to call this your local hometown bank. Local, stable and secure since 1889.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First National Bank of North Arkansas, First National Bank Of North Arkansa at Berryville, AR
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I you are rich
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by oldfarmer, May. 15, 2014

 Do not use this bank if you are a working person because some of the tellers will treat you like you are poor trash
 Some of the tellers are very rude you cant tell the manager because they are too busy to talk to you. Now if you are rich the by all means go to this bank you will get good treatment

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on First National Bank of North Arkansas, Huntsville Branch at Huntsville, AR
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by Hardworker71 2015-04-03 12:47:19
I've only been with the bank for a few weeks. The staff was nice and polite however when I needed help to solve a problem they were unable to help. My money was being held hostage in my account and I really needed access to it. They Would only raise the limit on my card at a point of sale. I needed to pay my brother who was on the road with his family and broke. They would however let me wire the money for a 15 dollar fee but simply raising the limit on the card was not an option. Only for a purchase. The branch manager told me "There was nothing she could do". Liar!! Nothing she would do. In short. Just another bank... They won't even let me have my own money...
by whistleblowergirl 2015-10-01 16:18:58
I wish I saw these comments before putting money in this bank. They make lots of errors and when I have relied on their erroneous information, they charged me overdraft fees. If they tell me I have money, then I spend it, they should not charge overdraft.

When I complained to the customer service rep, she said it was "above her paygrade" and did not connect with with a supervisor.

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