First Interstate Bank, 1805 6th Ave Se Branch

NO DIFFERENT THEN THE REST JUST IN IT FOR THE BUCKS
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by MissKittyKat, Sep. 08, 2017

My husband and I have been with this bank in Lander WY for almost 15 years now and other than being helpful with going through the process of getting a home loan years back they have not had any interest in helping in any other way in the least. We had our own business needed card services to be able to accept credit cards they couldn't even be bothered to give us a quote for the costs. We have our personal accounts there but it took 10 years before we could use the online banking. Prior to that every time we would try to log in we were told our codes no longer worked but when we'd call to try to get help we were told that they were way jto busy and told us we would just need to go to the site and follow the instructions, "we did that's why we we're calling you. " We went with these guys because we figured maybe being the small home town bank they would not be so cut throat like the Wells Fargo's, or B of A's out there, we were wrong. Their no worse than the others but certainly not any better either. All they care about us how much of each dollar you park with them that can keep unless of course you are wealthy and then maybe then you might get the royal treatment. Good luck otherwise!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Interstate Bank, Lander Main Branch at Lander, WY
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Poor customer service.
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by Jesuslovesyou, Sep. 29, 2015

This is your average bank. Not too bad, nothing outstanding. However, when an elderly customer falls in your parking lot you should probably check on them to see if they are ok.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Interstate Bank, Hot Springs Branch at Hot Springs, SD
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I Love My Bank
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by lairafonner, Aug. 11, 2015

I love my Whitefish, MT branch of First Interstate Bank.  The people have the best customer service anywhere.  They actually remember your name and greet you when you come in, they are all smiling and happy.  It must be a great place to work, because the employees of this branch just seem very happy.  As a customer, however, I have NEVER had a complaint with them and have bought two homes with their help and gotten personal loans, etc.  They have always been creative to work with me to make these transactions go smoothly and have always gone out of their way to do things for me.  When I got a job out of town, they bent over backwards to help me transfer money, and this has happened in other instances when I needed advice on how to draw larger amounts of money but wasn't sure how.  Fees are minimal, everything has been fair.  I have been with them for many years and have never, not once, had a complaint.  Like I said, I Love My Bank!!!!  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Interstate Bank, Whitefish Branch at Whitefish, MT
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