Home > Indiana Banks > Alexandria Banks > First Financial Bank Alexandria > First Financial Bank, Alexandria
First Financial Bank, Alexandria
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3 client reviews
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| Name: | First Financial Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1863-01-01 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | First Financial Bancorp |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 193, view all, view on map |
| Website: | www.bankatfirst.com |
| Total Assets: | $8,881,540,000 |
| Total Deposits: | $7,064,760,000 |
| Total Equity Capital: | $978,429,000 |
| Total Domestic Office Deposits: | $7,064,760,000 |
| Net Income: | $33,871,000 |
| Quarterly Net Income: | $33,871,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 14% |
| More... | |
Client Review
3 client reviews of First Financial Bank scored 2.5 out of 5.
Very poor customer service. Do not trust your money here.
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by JimBr, Jul. 12, 2018
I came in to pay off a mortgage and spent 40 minutes at the bank waiting for pay off amount. After getting the amount I wrote a check and thought all was good. When I checked my checking balances the next month I noticed that the money was never withdrawn from my account. I called the bank and after some time on phone found out that they accidently shredded my check. I told them I would write another check and get it to them in a few days since I live out side of town. Well work got in the way and it took me three whole business days to get back to the bank. They decided that I owed interest on a per diem basis since I did not get them a check by the next business day. They also said they lost my contact information even though they called me 2 months earlier to review loan information on this same account. This bank is scary incompetent. Losing information and shredding unscanned checks. I am soon refinancing over 1 million in property and was considering this bank. In fact I talked to bank personnel while initially waiting for payoff amount. I absolutely will not deal with this bush league bank again. I will stick with 5/3. A little pricey but quality service I can count on.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Batesville at Batesville, IN
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby JimBr, Jul. 12, 2018
I came in to pay off a mortgage and spent 40 minutes at the bank waiting for pay off amount. After getting the amount I wrote a check and thought all was good. When I checked my checking balances the next month I noticed that the money was never withdrawn from my account. I called the bank and after some time on phone found out that they accidently shredded my check. I told them I would write another check and get it to them in a few days since I live out side of town. Well work got in the way and it took me three whole business days to get back to the bank. They decided that I owed interest on a per diem basis since I did not get them a check by the next business day. They also said they lost my contact information even though they called me 2 months earlier to review loan information on this same account. This bank is scary incompetent. Losing information and shredding unscanned checks. I am soon refinancing over 1 million in property and was considering this bank. In fact I talked to bank personnel while initially waiting for payoff amount. I absolutely will not deal with this bush league bank again. I will stick with 5/3. A little pricey but quality service I can count on.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Batesville at Batesville, IN
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Loan payments
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Gammaray, Jul. 06, 2018
I stopped in to pay on my loan, I had my payment book and paid cash, my payment was supposed to be $151 I gave the teller $160 and he gave me a receipt for $160, please ask your members if they actually want to put the extra amount on their loan, not everyone has exact change!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on First Financial Bank, Shelbyville Ky at Shelbyville, KY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Gammaray, Jul. 06, 2018
I stopped in to pay on my loan, I had my payment book and paid cash, my payment was supposed to be $151 I gave the teller $160 and he gave me a receipt for $160, please ask your members if they actually want to put the extra amount on their loan, not everyone has exact change!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on First Financial Bank, Shelbyville Ky at Shelbyville, KY
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Wonderful bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ezmary, May. 19, 2018
This is a great bank, but since FF merged with MainSource, they decided to close this Camden branch and the ATM...which is a stupid move
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Financial Bank, Camden Main Branch at Camden, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ezmary, May. 19, 2018
This is a great bank, but since FF merged with MainSource, they decided to close this Camden branch and the ATM...which is a stupid move
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Financial Bank, Camden Main Branch at Camden, OH
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by Davidp 2018-07-08 13:33:51
Absolutely worst bank in central Ohio. Totally incompetent managers with horrible and rude customer service.
I have horror stories too outrageous to repeat! In the process of my
absurd experiences I observed a pattern that indicated indiscriminate bad banking. I just took every dime I had left in that bank and ran for cover !!
I have horror stories too outrageous to repeat! In the process of my
absurd experiences I observed a pattern that indicated indiscriminate bad banking. I just took every dime I had left in that bank and ran for cover !!
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