Home > Illinois Banks > Charleston Banks > First Federal Savings and Loan Association of Central Illinois, S.B. Charleston > First Federal Savings and Loan Association of Central Illinois, S.B., Charleston Branch
First Federal Savings and Loan Association of Central Illinois, S.B., Charleston Branch
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| Name: | First Federal Savings and Loan Association of Central Illinois, S.B. |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1906 |
| FDIC Insurance: | 08/09/1989 |
| Charter Class: | |
| # of Branches: | 3, view all, view on map |
| Website: | www.1stfedci.com |
| Total Assets: | $199,289,000 |
| Total Deposits: | $168,032,000 |
| Total Equity Capital: | $19,258,000 |
| Total Domestic Office Deposits: | $168,032,000 |
| Net Income: | $1,967,000 |
| Quarterly Net Income: | $434,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
1 client review of First Federal Savings and Loan Association of Central Illinois, S.B. scored 1 out of 5.
Error in closing out a deceased client's account
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by stoneman, Dec. 30, 2015
The Charleston branch is inept at best. My wife and her sister went in to close their deceased father's acct, received a check, About a week later my wife received a call stating that a fairly large sum needed to be refunded because they included funds that should not have been included. This was their mistake and treated my wife like a thief. Also their hours are only to 4:30 we don't get home from work by then, so how are we to drop off a check. Well, we then received a letter that stated one of the deposits we returned actually was owed to the estate. This tells me they have no idea what to do when an acct needs to be closed out because a person passed away. When we tried to get the money for the estate one of the bank officials got within three inches of my wife's face. Unfeeling, unknowledgeable, scary to think you'd put these people in charge of your monies.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Federal Savings and Loan Association of Central Illinois, S.B., First Fs & La Of Shelbyville Thrift at Charleston, IL
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby stoneman, Dec. 30, 2015
The Charleston branch is inept at best. My wife and her sister went in to close their deceased father's acct, received a check, About a week later my wife received a call stating that a fairly large sum needed to be refunded because they included funds that should not have been included. This was their mistake and treated my wife like a thief. Also their hours are only to 4:30 we don't get home from work by then, so how are we to drop off a check. Well, we then received a letter that stated one of the deposits we returned actually was owed to the estate. This tells me they have no idea what to do when an acct needs to be closed out because a person passed away. When we tried to get the money for the estate one of the bank officials got within three inches of my wife's face. Unfeeling, unknowledgeable, scary to think you'd put these people in charge of your monies.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Federal Savings and Loan Association of Central Illinois, S.B., First Fs & La Of Shelbyville Thrift at Charleston, IL
Was this review helpful to you? Yes, No Report Abuse
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