First-Citizens Bank & Trust Company, Review

First-Citizens Bank & Trust Company, Review

Average rating stars based on 22 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
12
4 star:
1
3 star:
0
2 star:
0
1 star:
9
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Worst Bank ever
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by workerbee, Jan. 27, 2012

This is the worst bank I have ever dealt with. They do not value relationships.  You are a dollar sign to them and they will do anything they can to take your money.  They say tey are pro small business but they are absolutely not. Most stressful bank.  They create more problems then they help you fix.  Run...run away fast.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on First-Citizens Bank & Trust Company, Kansas City Branch at Kansas City, MO
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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The Best Bank in town
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by ProudNC, Jul. 26, 2011

I did a lot of checking on local banks before deciding on First Citizens Bank.  I am proud to say that I now bank at the only 5 Star rates bank in town.  The staff is tremendous and I always feel like they go above and beyond.  I have since met with a rep from First Citizens Investor Services. I am in the process of dumping Edward Jones and moving to FCIS.  They have also offered to quote my insurance and assist me with my long term planning. This bank really does have it all...products, services, great staff and an even better reputation!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on First-Citizens Bank & Trust Company, Waynesville Main Branch at Waynesville, NC
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