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First-Citizens Bank & Trust Company, ALPHARETTA COMMONS BRANCH
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22 client reviews
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| Name: | First-Citizens Bank & Trust Company |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1898 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | FIRST CITIZENS BANCSHARES INC |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 550, view all, view on map |
| Website: | www.firstcitizens.com |
| Total Assets: | $109,180,139,000 |
| Total Deposits: | $89,537,312,000 |
| Total Equity Capital: | $9,934,614,000 |
| Total Domestic Office Deposits: | $89,536,663,000 |
| Net Income: | $1,198,202,000 |
| Quarterly Net Income: | $338,666,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 14% |
| More... | |
Client Review
22 client reviews of First-Citizens Bank & Trust Company scored 3.5 out of 5.
Not a good experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by nothappy2, May. 17, 2012
I transferred my accounts from Wells Fargo b/c they were so bad and this was worse. I had issues with Wells Fargo in leaving they were trying to charge me fees I did not owe. I told First Citizens this when I opened my accounts. Wells Fargo decided to report us to Check Systems (after we had reached a settlement and they agreed NOT to do this). It was reported this was resolved. First Citizens called us and told us we had 30 days to find another bank b/c they had reported us...we were not delinquent, just in a dispute...and the fact that is was resolved to the total satisfaction of both us and Wells Fargo did not matter to them. After going through the hassle of moving everything, they closed our accounts for absolutely NO REASON. Their policies are ridiculous.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on First-Citizens Bank & Trust Company, Alpharetta Commons Branch at Alpharetta, GA
7 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby nothappy2, May. 17, 2012
I transferred my accounts from Wells Fargo b/c they were so bad and this was worse. I had issues with Wells Fargo in leaving they were trying to charge me fees I did not owe. I told First Citizens this when I opened my accounts. Wells Fargo decided to report us to Check Systems (after we had reached a settlement and they agreed NOT to do this). It was reported this was resolved. First Citizens called us and told us we had 30 days to find another bank b/c they had reported us...we were not delinquent, just in a dispute...and the fact that is was resolved to the total satisfaction of both us and Wells Fargo did not matter to them. After going through the hassle of moving everything, they closed our accounts for absolutely NO REASON. Their policies are ridiculous.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on First-Citizens Bank & Trust Company, Alpharetta Commons Branch at Alpharetta, GA
7 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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