First-Citizens Bank & Trust Company, Alpharetta Commons Branch

Name:First-Citizens Bank & Trust Company, Alpharetta Commons Branch
Full Service Brick and Mortar Office
Review:22 client reviews
Location:4195 Old Milton Parkway
Alpharetta, GA 30005

Fulton County
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Phone:678-297-3931
Branch Deposit:$37,000,000
FDIC Cert:#11063
Established:2000-05-01


The Bank

Name:First-Citizens Bank & Trust Company
Concentration:Commercial Lending Specialization
Established:1898-01-01
FDIC Insurance:1934-01-01
Holden By:First Citizens Bancshares, Inc.
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:552, view all, view on map
Website:https://www.firstcitizens.com
Total Assets:$34,262,885,000
Total Deposits:$30,031,316,000
Total Equity Capital:$3,246,836,000
Total Domestic Office Deposits:$30,031,316,000
Net Income:$101,320,000
Quarterly Net Income:$101,320,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

22 client reviews of First-Citizens Bank & Trust Company scored 3.5 out of 5.

Not a good experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by nothappy2, May. 17, 2012

I transferred my accounts from Wells Fargo b/c they were so bad and this was worse.  I had issues with Wells Fargo in leaving they were trying to charge me fees I did not owe.  I told First Citizens this when I opened my accounts. Wells Fargo decided to report us to Check Systems (after we had reached a settlement and they agreed NOT to do this).  It was reported this was resolved.  First Citizens called us and told us we had 30 days to find another bank b/c they had reported us...we were not delinquent, just in a dispute...and  the fact that is was resolved to the total satisfaction of both us and Wells Fargo did not matter to them.  After going through the hassle of moving everything, they closed our accounts for absolutely NO REASON. Their policies are ridiculous.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on First-Citizens Bank & Trust Company, Alpharetta Commons Branch at Alpharetta, GA
7 of 14 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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