Fifth Third Bank, Review

Fifth Third Bank, Review

Average rating stars based on 146 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
45
4 star:
3
3 star:
1
2 star:
5
1 star:
92

A total of 45 Reviews with 5 Star

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Very helpful staff!
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by angiewangie05, Jun. 14, 2011

I went into this branch only to file a claim about a charge that wasn't authorized on my account, and ended up finding out I had good enough credit to buy a house! Reenita was very thorough going over things with me and really made me feel like I mattered. Thank you!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Apple Avenue Banking Center at Muskegon, MI
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Outstanding Customer Service
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by dcrooks, Apr. 28, 2011

I have my personal and business accounts at the Clarendon Hills branch for 13 years and have found the staff to be most helpful and responsive to my needs.  It's a very friendly environment and the staff is very knowledgeable.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Clarendon Hills at Clarendon Hills, IL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Great new concept in banking...no teller lines to wait in!!!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by SunnysideProperties, Apr. 11, 2011

Great service and attention to detail...personalized service in a new concept .... no teller lines to wait in!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Birkdale Village Branch at Huntersville, NC
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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No problem--in fact, excellent customer service
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by Michifinn, Nov. 19, 2010

I have been a customer of this bank for years and have had nothing but excellent service.  Very helpful, friendly--very *non-pushy* when introducing me to new features, etc.  Spoke with Eric on the phone today at the Okemos branch--extremely helpful, informative and professional.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Business Manager
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Rectory, Apr. 27, 2010

Service is excellent.  Bank Manager B. Kramer and staff go out of there way to make the customer happy.  Hats off to the management staff.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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