Fifth Third Bank, Review

Good people/good.service
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by mikejs, May. 29, 2012

Like what fifth third has to offer. Good customer service, free.accounts, understansing, all around great! Im hAppy with fifth third, no complaints.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Cook Valley at Grand Rapids, MI
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Friendly atmosphete, what a bank should be
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by mikejs, May. 29, 2012

Very friendly, truly concerned and wanting to go out of their way to help.  Waiting time, could be better but I am arriving at noon so, not much I can say for that. I ve banked else where but I truly like and enjot banking somwhere where they actually give a hoot about the people.



* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Standale Branch at Grand Rapids, MI
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Not your average bank
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by customer4ever, May. 11, 2012

This is definitely not your average bank. I've been banking at this location for the past 3 years. They go out of their way to help me. Their teller Danielle and banker Kimberly are especially very helpful and nice. This is the first bank i have ever been to that actually lets me talk and asks me  questions to try to see my whole picture. They have even offered to review my life insurance policies. I also got signed up for their identity protection. It was really inexpensive and they helped me to get some credit report errors corrected through their identity theft program. I will be a customer for life. If you want a bank that says hi, here's your receipt, bye , try another bank. If you want to bank with people who you can trust and care about you, you have found your bank.  I even had my friend go there and open accounts , they treat her just the same. I saw on here that some people had problems with overdrafts, I really think their way of dealing with these is easy to understand. I'm betting these overdrawn people complaining are the same people who overdraw their accounts every other week.  



* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Cape Coral Branch at Cape Coral, FL
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So nice
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by mulhollen, Apr. 27, 2012

Everyone at this branch is extremely nice and helpful especially Jessica.  

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Fishhawk Branch at Lithia, FL
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Woodridge location on 63rd st by Target is super friendly!!
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by Tommy13, Mar. 08, 2012

Every time I walk in they great me "welcome to fifth third bank Tom" and they strike up conversation.  I love that!  I hate when I go shopping and I'm checking out and the cashier is silent and can care less about you to give you a fake smile & sometimes a greeting and than pure silence throughout transaction.  I have been banking with US Bank location down the street for over 10 years and they didn't even know my name when I decided to close accounts.  If you're looking for a community bank feel and great customer service give the fifth third bank on 63rd st a try. :)

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Woodridge North Banking Center Branc at Woodridge, IL
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EXCELLENT SERVICE
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by SHEREN, Jan. 26, 2012

VERY ATTENTIVE, HELPFUL AND PROMPT IN ANSWERING QUERIES

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Elmhurst Branch at Elmhurst, IL
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Great Service and There to Help
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by DMDoog, Dec. 23, 2011

I have been banking with Fifth Third for over six years and there has been two separate occasions where I was in money trouble and they helped me out.  The first time was when I over withdrawn on my account.  Understanding that it was my fault I politely asked if they could not charge me the daily overdraft fee and that I would pay all other fees, mainly because this occcured on a Monday and I wasn't getting paid until Friday.  The Branch Manager went above and beyond my expectations and not only reversed all charges, but even added some money into my account so that I was positive until I received my paycheck.  The second time I had a fraudulent charge placed on my account and and I was once again over withdrawn.  They helped me 100% with getting those charges reversed and setting up a new ATM card because of the fraudulent activity from the previous one.  Because of all of these helpful experiences, I do all of my banking with Fifth Third Bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Itasca at Itasca, IL
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Best bank I have ever used
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by TomRogers, Dec. 06, 2011

Fifth Third bank is the finest financial institution I have ever used.  I have all my personal and business banking accounts with 53.  Their customer service is unmatched and they have the banking products to suit any need.  I found 53 helped my my business grow by "being there" when I needed help.  If you are thinking about changing banks, give 53 a chance.  I think you will be pleased with your decision.

Tom Rogers
Brentwood, TN

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Fifth Third Bank, Mallory Lane Branch at Franklin, TN
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Best Banking Experience I've Had
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by AnnieCee, Nov. 12, 2011

The people at the Mile Stretch office are very friendly and helpful. I've had experience with many local banks down through the years, so I know a lot of the banks around here. It's been a real pleasure to be with 5/3 bank. I opened an account with them primarily because their location was very convenient, but I recommend them to everyone now because the services and the people are so great.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Holiday Branch at Holiday, FL
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GREAT CUSTOMER SERVICE VERY FRIENDLY
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by TAYL77, Nov. 02, 2011

GREAT EXPERIENCE VERY HELPFUL AND ATTENTIVE TO MY NEEDS AND CONCERNS. I GUESS ALOT OF IT HAS TO DO WITH THE FACT THAT IM NOT A MORON WHO IS CONSTANTLEY OVERDRAFTING AND THEN BLAMING THE BANK FOR FEE'S ON MY ACCOUNT.. CONSIDERING EVERY BANK WILL CHARGE U FEE'S ITS COMMON SENSE.. U DONT HAVE A BAD HISTORY IN YOUR BANKING... BANKS CAN WORK WITH U INSTEAD OF AGAINST YOU. EVERY BANK HAS .. FEES.. SO WHEN U GET HIT WITH THEM IT SUCKS AND YOU OBVIOUSLY HATE THAT BANK.. BUT REALLY WHOS TO BLAME?? YOU ARE.. SO.. ITS CALLED BEING RESPONSIBLE.. NOT CARELESS..

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Michigan Fuller Branch at Grand Rapids, MI
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Very helpful staff!
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by angiewangie05, Jun. 14, 2011

I went into this branch only to file a claim about a charge that wasn't authorized on my account, and ended up finding out I had good enough credit to buy a house! Reenita was very thorough going over things with me and really made me feel like I mattered. Thank you!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Apple Avenue Banking Center at Muskegon, MI
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Outstanding Customer Service
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by dcrooks, Apr. 28, 2011

I have my personal and business accounts at the Clarendon Hills branch for 13 years and have found the staff to be most helpful and responsive to my needs.  It's a very friendly environment and the staff is very knowledgeable.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Clarendon Hills at Clarendon Hills, IL
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Great new concept in banking...no teller lines to wait in!!!
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by SunnysideProperties, Apr. 11, 2011

Great service and attention to detail...personalized service in a new concept .... no teller lines to wait in!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Birkdale Village Branch at Huntersville, NC
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No problem--in fact, excellent customer service
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by Michifinn, Nov. 19, 2010

I have been a customer of this bank for years and have had nothing but excellent service.  Very helpful, friendly--very *non-pushy* when introducing me to new features, etc.  Spoke with Eric on the phone today at the Okemos branch--extremely helpful, informative and professional.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
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Business Manager
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by Rectory, Apr. 27, 2010

Service is excellent.  Bank Manager B. Kramer and staff go out of there way to make the customer happy.  Hats off to the management staff.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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