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United Bank, ROCKY MOUNT BRANCH
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| Name: | United Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 05/10/1979 |
| FDIC Insurance: | 05/10/1979 |
| Holden By: | UNITED BANKSHARES INC |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 236, view all, view on map |
| Website: | www.bankwithunited.com |
| Total Assets: | $32,679,829,000 |
| Total Deposits: | $26,549,454,000 |
| Total Equity Capital: | $5,444,304,000 |
| Total Domestic Office Deposits: | $26,549,454,000 |
| Net Income: | $221,528,000 |
| Quarterly Net Income: | $129,044,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 8% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
18 client reviews of United Bank scored 3 out of 5.
Unhappy client
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mishqit1, Aug. 08, 2025
When I joined United Bank on the recommendation of a friend, I remained a very happy client until this year.
I moved away in 2023 to another state. I left money in the account to cover any unexpected bills. I requested the account be closed this year in early March. My account was closed and supposedly a check was mailed to me. The check was lost. After 5 months I STILL have not received my money, though all agree the check was not cashed by me or anyone! I have jumped through hoops, been assured that they are "working on it", that the "higher ups" are aware - and now in August I still have no updates unless I write repeatedly. No one disputes that it is my money! I am extremely disappointed, annoyed, and extremely unhappy with the whole mess.
Be aware!
Micheline McCoy
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on United Bank, MYRTLE BRANCH at Myrtle Beach, SC
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Mishqit1, Aug. 08, 2025
When I joined United Bank on the recommendation of a friend, I remained a very happy client until this year.
I moved away in 2023 to another state. I left money in the account to cover any unexpected bills. I requested the account be closed this year in early March. My account was closed and supposedly a check was mailed to me. The check was lost. After 5 months I STILL have not received my money, though all agree the check was not cashed by me or anyone! I have jumped through hoops, been assured that they are "working on it", that the "higher ups" are aware - and now in August I still have no updates unless I write repeatedly. No one disputes that it is my money! I am extremely disappointed, annoyed, and extremely unhappy with the whole mess.
Be aware!
Micheline McCoy
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on United Bank, MYRTLE BRANCH at Myrtle Beach, SC
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Confusing Rules
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Candees56, Nov. 19, 2022
I have been with United Bank from the beginning when it switched over from Marathon Bank. It seems the rules change depending on the tellers working that day! I went to deposit a large check, the amount totally confused the teller. On the deposit slip I wanted to receive $383.89 back from the check. Again she looked confused. I was told I couldn’t get any money back from the check the whole check had to be deposited with a seven day hold, even though I had way over the whole amount of the check in my savings and way over the $300 in my checking….this just didn’t make sense to me. After depositing the entire check she told me I could get money out of my savings or checking … just forget it I’ll go to the ATM…. Please train your employees how to treat your customers and how to count money! That confused look on her face made me wonder if I should trust my money in this bank???
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Front Royal Branch at Front Royal, VA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Candees56, Nov. 19, 2022
I have been with United Bank from the beginning when it switched over from Marathon Bank. It seems the rules change depending on the tellers working that day! I went to deposit a large check, the amount totally confused the teller. On the deposit slip I wanted to receive $383.89 back from the check. Again she looked confused. I was told I couldn’t get any money back from the check the whole check had to be deposited with a seven day hold, even though I had way over the whole amount of the check in my savings and way over the $300 in my checking….this just didn’t make sense to me. After depositing the entire check she told me I could get money out of my savings or checking … just forget it I’ll go to the ATM…. Please train your employees how to treat your customers and how to count money! That confused look on her face made me wonder if I should trust my money in this bank???
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Front Royal Branch at Front Royal, VA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Marian Chmielewski
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Marianrc7694, Sep. 23, 2022
Today I had the pleasure of having Ms.Maury Help Me with a
problem with my checking acct specifically my debit card. Ms. Maury was efficient, knowledgeable and resolved my problem quickly despite her computer running a little slow, which she apologied for. She was discreet and thorough. I appreciate this employee and have spoken with her on several occasions and today I decided to leave this review. Please recognize Ms. Maury for her great service to myself and the citizens of Greer SC. Thank you
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Poinsett Branch at Greer, SC
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby Marianrc7694, Sep. 23, 2022
Today I had the pleasure of having Ms.Maury Help Me with a
problem with my checking acct specifically my debit card. Ms. Maury was efficient, knowledgeable and resolved my problem quickly despite her computer running a little slow, which she apologied for. She was discreet and thorough. I appreciate this employee and have spoken with her on several occasions and today I decided to leave this review. Please recognize Ms. Maury for her great service to myself and the citizens of Greer SC. Thank you
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on United Bank, Poinsett Branch at Greer, SC
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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