Comerica Bank, Lahser-Eleven Mile Branch

This branches biggest asset is its people!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by unusedscreenname, Jun. 29, 2014

I have been a customer at this bank for over 20 years.  Consistently, the vice president/managers there have been friendly and helpful, with an open door policy to their office.  They don't hide in an ivory tower.  Every teller there is sharp, accurate, and a pleasure to work with.  I feel like I'm dealing with friends.  Yes, there are 12 windows and only 3-4 tellers, but that's because most people don't walk in the bank anymore.  Nevertheless, the line still moves quickly.
I felt compelled to write this review because I saw people giving the bank one star because they didn't put up Christmas decorations! They objected that the bank didn't defend the beliefs of the majority of its customers, etc.  But they're a bank, not political activists.  That's just silly.
Another review complained the bank was "too small" to handle their business, based on the fact that they deposited a $100 check and immediately must have written ten checks on it, because they said they had $330 in bounced check fees ($33 x 10).  They said the bank didn't clear their check quickly enough.  The bank usually clears checks very quickly, unless of course you have a bad record with them.  That review says more about the reviewer than the bank.
This is an excellent branch.  It deserves 5 stars!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Comerica Bank, Lahser-Eleven Mile Branch at Southfield, MI
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