Columbia State Bank, Spanaway Branch

Name:Columbia State Bank, Spanaway Branch
Full Service Brick and Mortar Office
Review:13 client reviews
Location:17502 Pacific Avenue
Spanaway, WA 98387

Pierce County
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Phone:253-539-3094
Branch Deposit:$108,531,000
FDIC Cert:#33826
Established:1997-05-23


The Bank

Name:Columbia State Bank
Concentration:Commercial Lending Specialization
Established:1993-08-16
FDIC Insurance:1993-08-16
Holden By:Columbia Banking System Inc
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:163, view all, view on map
Website:www.columbiabank.com
Total Assets:$20,952,413,000
Total Deposits:$18,311,614,000
Total Equity Capital:$2,363,723,000
Total Domestic Office Deposits:$18,311,614,000
Net Income:$60,368,000
Quarterly Net Income:$60,368,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%
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Client Review

13 client reviews of Columbia State Bank scored 3 out of 5.

Spanaway Branch is cold and heartless
Overall Rating
Office Environment & Staff
by AKristyD, May. 09, 2013

If I could give the staff at the Spanaway location a 0 I would! They are not only cold, but rude!

My home branch is the one in Bellevue where I banked for several years and then was a regular at the Renton branch. Both of these branches were kind, warm and very friendly. The managers knew my name within a month of me going there. They were always chatting it up with me when they were not busy. It was nice because the job I had at the time was very bland. I loved those people! They always made my day. I looked forward to going in.

I have now been going to the Spanaway branch for about 6-8 months. Only one person in the branch knows my name and thats because she is the only friendly one in there.

One lady, Rachel, was so rude. She called me over to her desk to assist me, never looked me in the eyes, was not friendly at all, and then on top of it she actually got up in the middle of my transaction to go do something else! What the heck!?!? Am I not sitting at your desk with my check in front of your face? Why would you get up and leave?

I am used to really great service from Columbia Bank. I am used to having the tellers, and managers, get to know me and make sure everything I need is attended to. This branch is a joke! The only reason I go to this bank still is because of the one girl that is always nice and friendly. If she leaves, Im out!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Columbia State Bank, Spanaway Branch at Spanaway, WA
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