City Bank, DETACHED FACILITY
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3 client reviews
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| Name: | City Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 04/13/1984 |
| FDIC Insurance: | 04/13/1984 |
| Holden By: | SOUTH PLAINS FINANCIAL INC |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 36, view all, view on map |
| Website: | www.city.bank |
| Total Assets: | $4,403,133,000 |
| Total Deposits: | $3,898,869,000 |
| Total Equity Capital: | $440,066,000 |
| Total Domestic Office Deposits: | $3,898,869,000 |
| Net Income: | $13,900,000 |
| Quarterly Net Income: | $13,900,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 13% |
| More... | |
Client Review
3 client reviews of City Bank scored 2.5 out of 5.
Learn To Talk To People, All Kinds At That
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by MelloYello, Oct. 20, 2020
My mother had The actual problem but I was the one speaking for her. I first talked to a lady behind glass and you could tell she went out of her way to help us but didn't quite know what to do so she went and got a higher rank personnel who was not only rude but seemed annoyed and impatient. She was of no help. Maybe because they were fixing to close but never have I been treated and felt like I was a bother to someone who works at a bank. Why work there if you don't want to help people and I mean all types of people at that?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on City Bank, Levelland Branch at Levelland, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MelloYello, Oct. 20, 2020
My mother had The actual problem but I was the one speaking for her. I first talked to a lady behind glass and you could tell she went out of her way to help us but didn't quite know what to do so she went and got a higher rank personnel who was not only rude but seemed annoyed and impatient. She was of no help. Maybe because they were fixing to close but never have I been treated and felt like I was a bother to someone who works at a bank. Why work there if you don't want to help people and I mean all types of people at that?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on City Bank, Levelland Branch at Levelland, TX
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LOVE this place
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by jessi5652, May. 07, 2013
When I got fed up with my last bank charging fees for everything they can think of, I came to City Bank b/c my friend has had excellent service with their Lubbock location for years. I signed up for the rewards account and inquired about their fees; there are very few and almost none that would affect me. Susan explained everything and asked several times if I had any questions. Then they made me a personal debit card right then and there and Susan waited in line for my deposit for me while I went right outside to activate my debit card. WOW! I am loving this bank!!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on City Bank, College Avenue Branch at Levelland, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jessi5652, May. 07, 2013
When I got fed up with my last bank charging fees for everything they can think of, I came to City Bank b/c my friend has had excellent service with their Lubbock location for years. I signed up for the rewards account and inquired about their fees; there are very few and almost none that would affect me. Susan explained everything and asked several times if I had any questions. Then they made me a personal debit card right then and there and Susan waited in line for my deposit for me while I went right outside to activate my debit card. WOW! I am loving this bank!!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on City Bank, College Avenue Branch at Levelland, TX
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lady was rude.
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by mrlrodriguez, Feb. 14, 2013
Went in on feb 13, 2013. Try to open a new account for both me and my wife . Worse mistake ever . The lady that was being rude named susan, gave us the worse experience ever. I just got up , and left back to the truck. I will never bank with city bank again.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on City Bank, City Bank at Lubbock, TX
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mrlrodriguez, Feb. 14, 2013
Went in on feb 13, 2013. Try to open a new account for both me and my wife . Worse mistake ever . The lady that was being rude named susan, gave us the worse experience ever. I just got up , and left back to the truck. I will never bank with city bank again.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on City Bank, City Bank at Lubbock, TX
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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