Citizens Bank, Niagara Falls Blvd./Tops Branch

Name:Citizens Bank, Niagara Falls Blvd./Tops Branch
Full Service Retail Office
Review:33 client reviews
Location:7200 Niagara Falls Boulevard
Niagara Falls, NY 14304

Niagara County
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Phone:716-283-3934
Branch Deposit:$23,930,000
FDIC Cert:#57957
Established:2003-08-08


The Bank

Name:Citizens Bank
Concentration:Commercial Lending Specialization
Established:2005-05-13
FDIC Insurance:2005-05-13
Holden By:Citizens Financial Group Inc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1184, view all, view on map
Website:www.citizensbank.com
Total Assets:$191,869,069,000
Total Deposits:$161,300,226,000
Total Equity Capital:$21,599,475,000
Total Domestic Office Deposits:$161,107,984,000
Net Income:$449,910,000
Quarterly Net Income:$449,910,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

33 client reviews of Citizens Bank scored 2.5 out of 5.

total nightmare!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sidekiksar, Jun. 01, 2012

DO NOT use First Niagara Bank- if you have money in that bank- move it somewhere else immediately. We have lived in 3 states now and have never experienced such horrible customer service or ineptitude from a financial institution. They don't have account records for those who had HSBC accounts, you can't close out an account without going in in person, they lost our credit and debit cards, our new address was never transferred so things are being sent all over the US... the list goes on- over 6 hours wasted talking to people and being put on hold over a 3 day period.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Citizens Bank, Niagara Falls Blvd./Tops Branch at Niagara Falls, NY
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