Citizens Bank, Beverly Stop & Shop Elliott Branch

Name:Citizens Bank, Beverly Stop & Shop Elliott Branch
Full Service Retail Office
Review:29 client reviews
Location:224 Elliot Street
Beverly, MA 01915

Essex County
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Phone:978-921-8800
Branch Deposit:$25,002,000
FDIC Cert:#57957
Established:2002-04-03


The Bank

Name:Citizens Bank
Concentration:Commercial Lending Specialization
Established:2005-05-13
FDIC Insurance:2005-05-13
Holden By:Citizens Financial Group, Inc.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:821, view all, view on map
Website:www.citizensbank.com
Total Assets:$122,428,671,000
Total Deposits:$89,838,581,000
Total Equity Capital:$16,608,877,000
Total Domestic Office Deposits:$89,494,947,000
Net Income:$312,838,000
Quarterly Net Income:$312,838,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

29 client reviews of Citizens Bank scored 2.5 out of 5.

Beverly MA horrible service Brian Mgr, Kristine.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Crotchrkt, Apr. 09, 2014

Horrible customer service - refused to closed account. Made me wait 40 min when he couldn't verify how an account was opened!  Really?  a bank manager couldn't verify this after calling the customer service?  Something is seriously wrong here, possibly just with these two if not systematically with the whole operation.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Beverly Stop & Shop Elliott Branch at Beverly, MA
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