Citizens Bank, 12 Mile / Evergreen Kroger

Name:Citizens Bank, 12 Mile / Evergreen Kroger
Full Service Retail Office
Review:28 client reviews
Location:19855 West 12 Mile Road
Southfield, MI 48076

Oakland County
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Branch Deposit:$19,552,000
FDIC Cert:#57957
Established:1999-09-07


The Bank

Name:Citizens Bank
Concentration:Commercial Lending Specialization
Established:2005-05-13
FDIC Insurance:2005-05-13
Holden By:Citizens Financial Group, Inc.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:821, view all, view on map
Website:www.citizensbank.com
Total Assets:$122,428,671,000
Total Deposits:$89,838,581,000
Total Equity Capital:$16,608,877,000
Total Domestic Office Deposits:$89,494,947,000
Net Income:$312,838,000
Quarterly Net Income:$312,838,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

28 client reviews of Citizens Bank scored 3 out of 5.

Citizens Bank Review
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DaveZ, Mar. 27, 2017

The people at the Panorama Trail Citizens Bank branch in Penfield, New York are exceptional. They are all so personable, and I never feel like just another customer. They treat me as a good friend and neighbor. And Linda couldn't be nicer. When my girlfriend passed away in July of 2016, her kind words to me meant so much. Thanks Linda.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citizens Bank, Panorama Plaza at Rochester, NY
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New staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Cheesecakefan, Dec. 29, 2015

I am so sad and excited that Jill and Mallory have been promoted and transferred to the Kingston bank.  My Norwell bank will never be the same.  I will travel to Kingston just to keep tabs with them.  Kingston has 2 of the best employees ever.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Kingston Stop And Shop Branch at Kingston, MA
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Mgr Customer Service
Overall Rating
Office Environment & Staff
Waiting Time
by TheOriginalGregB, Dec. 28, 2015

I have occasion to frequent this branch on occasion. Each and every time I do I have the pleasure to be helped by Aaron, I believe he is the branch manager. He is always friendly, courteous and professional. He has a good memory for remembering the small things that keep me coming back. He is very knowledgeable in his field. An excellent employee and manager.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Stop & Shop - Wickford Branch at North Kingstown, RI
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All Reviews...

Banks Nearby

Bank of America, Twelve Mile And Evergreen Branch (0.1 miles)
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The Huntington National Bank, Southfield - Twelve Mile Branch (0.1 miles)
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Comerica Bank, Southfield-Edwards Branch (1.0 miles)
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Citizens Bank, Lathrup Village Branch (1.0 miles)
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TCF National Bank, Southfield Branch (1.0 miles)
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