Citibank, BETHESDA

Name:Citibank, BETHESDA
Full Service Brick and Mortar Office
Review: 2star104 client reviews
Location:8001 Wisconsin Avenue
Bethesda, MD 20814

Montgomery County
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FDIC Cert:#7213

The Bank

Concentration:International Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:671, view all, view on map
Total Assets:$1,766,752,000,000
Total Deposits:$1,399,631,000,000
Total Equity Capital:$164,337,000,000
Total Domestic Office Deposits:$777,024,000,000
Net Income:$15,386,000,000
Quarterly Net Income:$2,805,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:7%

Client Review

104 client reviews of Citibank scored 2 out of 5.

worst customer service
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by CITI, Apr. 07, 2014

I am a regular customer for 13 years and used to go to other branches of Citibank but Bethesda Branch is horrible. The Asst. Branch Manager, Manager both are so rude, they are arrogant, they are not warm or friendly with customers or Co workers, horrible atmosphere, they are bad with everyone. The new Manager is always unavailable, the asst. manager is so much rude I never ever saw like that lady. How come CITIBANK keep this type of staff and wants to get good rating of customer service?  This Citibank is not a good place to work at all if anyone wants to apply please don't make a big mistake. This branch teller and other staffs are not staying there for long. This two ladies will make their life measurable and kick them out. We are no longer going to bank with Citibank-Bethesda.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Bethesda at Bethesda, MD
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