Citibank, Review

Stable Staff and good Customer Service
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by DCSmiles, Jul. 20, 2012

I have had accounts with several banks over the last few years that I began when the financial crisis started.   This is the only big bank that still has the same managers and business bankers.  I shut accounts at Suntrust and Wells Fargo because as hard as the new people that are at those places try, they are stifled by higher ups in getting loans done and petty fees (e.g. incorrectly filled out deposit slip $7) removed.  Anteneh and Jim are professional and work hard to get things done.  I can recommend the North Washington Branch highly.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Citibank, Alexandria Branch at Alexandria, VA
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great service
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by honda3577, Mar. 01, 2012

I have received a wonderful service from the branch on 74 street in Jackson height this morning by a nice lady name ROSA
wish all the bank personal are helpful like her it make your day a lot easier

Penny

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, 74th Street/Jackson Heights Branch at Jackson Heights, NY
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Barbara Cook
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by Barbi, Jan. 25, 2012

awesome branch, very attentive staff, great location small town feel.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, 1201 North Central Avenue Branch at Glendale, CA
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Great Service, very nice people and very frienddly
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by bttrlife, Oct. 22, 2011

I will start with one thing, you never can get good rate any where those days, but in the other hand its the service and the people you deal with, this bank at 360 Springfield ave summit NJ has the best people working there, they are so friendly and they will go out if their way to help you, and they will never turn you down on anything, That's what count service Office Environment & Staffing. not the interest rate. I am 100% with them and would so recommend this bank to everyone in this area.


* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Springfield Branch at Springfield, NJ
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Citibank customer for 11 years
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by meek420, Dec. 15, 2010

I've been with all banks...BOA, DIME, EAB, CHASE, WASH MUTUAL, TDA...Citibank has been the best. They process your debit card same day unlike competitors whom allow 24 hours for debits to process which leads to unbalanced accounts and overdraft. I have had issues with Citibank BUT ALL instances were resolved and credit was issued to me EVEN when the error was mine. I mistakenly deposited the paystub portion of my paycheck (over $700) and the it cleared instantly through the ATM upon my discovery of the error I contacted Citi. They honored EVERY transaction for the 2 days (weekend) for me until I had a chance to go into the branch the following Monday. Also I incurred NO fees, honestly I cant complain about them. When you call citicare you speak to an AMERICAN in AMERICA no outsourced customer service like BOA. If you had a bad experience with this bank...there is something wrong and its not them.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
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Citibank in my experience has been WONDERFUL!!!
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by Paola, Apr. 17, 2010

I have been banking with Citibank for 10years and I never had a problem. Infact, they have offered me great products, never mislead me and always helped me. As long as they are in business they have a customer for life!  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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