Capital One, Review

Bad Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HonestOpinion, Jun. 01, 2011

The female branch manager is not educate and has very poor etiquette. I also had transfers and payments messed up by this branch and I was assessed fees. I never got reimbursed for their mistake. I promptly closed my account after 6yrs of patronage. Now, I've wasted enough time and energy with them...I'm done.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Briar Forest Branch at Houston, TX
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