Capital One, Rocky Point Branch

Name:Capital One, Rocky Point Branch
Full Service Brick and Mortar Office
Review:53 client reviews
Location:366 Route 25a
Rocky Point, NY 11778

Suffolk County
View Other Branches
 
Phone:631-744-0100
FDIC Cert:#4297
Established:1978-03-18


The Bank

Name:Capital One
Concentration:All Other Specialization > 1 Billion
Established:1933-05-22
FDIC Insurance:1934-01-01
Holden By:Capital One Financial Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:461, view all, view on map
Website:www.capitalone.com
Total Assets:$339,215,513,000
Total Deposits:$266,706,742,000
Total Equity Capital:$43,735,364,000
Total Domestic Office Deposits:$266,706,742,000
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Client Review

53 client reviews of Capital One scored 2 out of 5.

For me it's a great bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by Intercessor, Feb. 27, 2020

It's interesting how many ppl have bad issues with Capital One bank (Me & my husband have a joint Capital One acc & each of us has our own Capital 360 acc) we have never had a day one issue @ any location. The one by us is closing & we're gonna have to go to the next one about say 20 min.s away but that's ok cause we love Capital One. We have always been greeted with a smile & great teller service even @ the drive thru. I'm sad our location is closing (it happens to the best banks & it's just how it is) but 20 min.s isn't a hassle for us. It's worth it so no big deal. I have 4 other Banks & they're just as good. All of my banks are respectful. I guess it depends what state you live in but here in Houston Texas we have no issues. If you have inside teller problems if possible do your banking thru the ATM so you'll have peace. It's not worth your frustration. But for us we love Capital One & have no plans to close out our 3 acc.s now or later. So I wish all you bad reviewers luck. You can come up with a solution if you sit down & think things thru 1st

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Steeplechase Branch at Houston, TX
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terrible
Overall Rating
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by semaj, Nov. 04, 2019

the manager, a rather portly african american man was nasty. Told me he did not have to give his name to me! I did not have my glasses and could not see his name. I am calling my son and taking our our savings of just over 100K and going across the street to Ccitibank.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Buhre Ave Branch at Bronx, NY
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Dr
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by Drtmi, Sep. 06, 2019

I closed out my CD, they gave the wrong amount. The amount more than double the amount.
Later they called me, initially blamed me for not know the due amount. Later the branch manager called back.
He requested me to write a check, which I did as my parents taught better.
But I personally think , people need to carefully doing any business with that Bank.
Their customer service is similar street.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Capital One, Richmond Hill Branch at Richmond Hill, NY
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