Capital One, Lansdowne Branch

Name:Capital One, Lansdowne Branch
Full Service Brick and Mortar Office
Review:54 client reviews
Location:19301 Promenade Dr
Leesburg, VA 20176

Loudoun County
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FDIC Cert:#4297

The Bank

Name:Capital One
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Capital One Financial Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:337, view all, view on map
Total Assets:$369,046,976,000
Total Deposits:$306,941,087,000
Total Equity Capital:$42,546,258,000
Total Domestic Office Deposits:$306,941,087,000
Net Income:$2,817,085,000
Quarterly Net Income:$1,457,939,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:13%
Quarterly Return on Equity:14%

Client Review

54 client reviews of Capital One scored 2 out of 5.

Horrible Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by classicalalltheway, Jun. 13, 2013

The manager promised to take care of an large $$ incorrect charge but it was not corrected and as a result, there was a finance charge to the line of credit.  H I assumed his word was good enough but apparently not.  He didn't call to tell me  anything.  Customer shouldn't have to follow up on something like this.  Had to take time off from work to deal with this situation.  Not happy with this branch.  Very unprofessional.  Will switch banks, that's for sure.  

* this reviewer has be with this bank for 3 - 10 years
* this review was made on Capital One, Lansdowne Branch at Leesburg, VA
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