Capital One, 1025 Stafford Marketplace Branch

Name:Capital One, 1025 Stafford Marketplace Branch
Full Service Brick and Mortar Office
Review:48 client reviews
Location:1025 Stafford Marketplace
Stafford, VA 22556

Stafford County
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Phone:540-288-2047
FDIC Cert:#4297
Established:2004-04-29


The Bank

Name:Capital One
Concentration:All Other Specialization > 1 Billion
Established:1933-05-22
FDIC Insurance:1934-01-01
Holden By:Capital One Financial Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:629, view all, view on map
Website:www.capitalone.com
Total Assets:$289,877,587,000
Total Deposits:$235,874,014,000
Total Equity Capital:$38,051,677,000
Total Domestic Office Deposits:$235,560,339,000
Net Income:$727,873,000
Quarterly Net Income:$727,873,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

48 client reviews of Capital One scored 2 out of 5.

The Branch Manager obviously does not want any business!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by thebunnyhop, Aug. 13, 2013

The individuals in the bank were wonderful - cheerful and welcoming. I was in there for a loan and the bank manager, Rasheed Amin, was helping me. I think asking for a loan is overwhelming in and of itself, and he didn't make me comfortable in the process at all. He didn't smile, try to learn anything about why I wanted to loan or help me navigate the process. He simply looked at the documents I brought in, listened to the numbers I had and told me I didn't have enough information to process the loan. He didn't make a follow up appointment or even follow up with getting my personal information (like phone number, etc). And so, I left the bank, frustrated, thinking this wasn't possible. I then went to BB&T and had the best experience. The person, Dorothy, talked me through the process, addressed my questions, explained rates, and made 'loans' less overwhelming. How his staff puts up with him I have no idea! I would NOT want to look at that unsmiling unfriendly face all day!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Capital One, 1025 Stafford Marketplace Branch at Stafford, VA
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