Cadence Bank, Trussville Branch

Name:Cadence Bank, Trussville Branch
Full Service Brick and Mortar Office
Review:14 client reviews
Location:5905 Trussville Crossings Blvd
Birmingham, AL 35235

Jefferson County
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Branch Deposit:$32,677,000
FDIC Cert:#11813

The Bank

Name:Cadence Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:462, view all, view on map
Total Assets:$47,665,560,000
Total Deposits:$39,812,482,000
Total Equity Capital:$5,247,987,000
Total Domestic Office Deposits:$39,812,482,000
Net Income:$195,162,000
Return on Assets:1%
Return on Equity:6%

Client Review

14 client reviews of Cadence Bank scored 3.5 out of 5.

Mortgage Refinance
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mcdevitta, Jul. 05, 2012

I was looking to refinance my home and after speaking with several banks I found that even with the monthly savings closing cost where going to be very high.  I luckly came across Kathy Kelly and she was fantastic.  I would highly recommend Kathy and BrancorpSouth.  

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Cadence Bank, Trussville Branch at Birmingham, AL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by mrsr 2013-05-23 13:51:53
The comments that I have read are not necessarily true.  First, they are pretty up to date with technology. 2nd they do NOT charge if you are NOT overdrawn (although,there method of paying debits was unethical, they did post credits before debits)and if you had a Christmas Club and you didn't get a check, that you say you had, go to the branch and check on it.  Did you move?  Was your account charged off?  Did you put money into it every week?
I also want to agree with the poor customer service at Birmingham locations.  In particular the Trussville & Moody branches.  The managers have no customer or employee skills.  They are both loud and obnoxious. Trussville does discriminate. The tellers are rude and don't care of about the customers either.  Too busy gossiping,texting or talking on phone.  And is it a common practice to have a box full of money sitting in a drawer for all to see? Stay away from these branches!!!!

All Reviews...

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