Cadence Bank, Trussville Branch
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14 client reviews
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| Name: | Cadence Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1876-03-01 |
| FDIC Insurance: | 1934-01-01 |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 462, view all, view on map |
| Website: | www.bancorpsouth.com |
| Total Assets: | $47,665,560,000 |
| Total Deposits: | $39,812,482,000 |
| Total Equity Capital: | $5,247,987,000 |
| Total Domestic Office Deposits: | $39,812,482,000 |
| Net Income: | $195,162,000 |
| Return on Assets: | 1% |
| Return on Equity: | 6% |
| More... | |
Client Review
14 client reviews of Cadence Bank scored 3.5 out of 5.
Mortgage Refinance
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mcdevitta, Jul. 05, 2012
I was looking to refinance my home and after speaking with several banks I found that even with the monthly savings closing cost where going to be very high. I luckly came across Kathy Kelly and she was fantastic. I would highly recommend Kathy and BrancorpSouth.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Cadence Bank, Trussville Branch at Birmingham, AL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mcdevitta, Jul. 05, 2012
I was looking to refinance my home and after speaking with several banks I found that even with the monthly savings closing cost where going to be very high. I luckly came across Kathy Kelly and she was fantastic. I would highly recommend Kathy and BrancorpSouth.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Cadence Bank, Trussville Branch at Birmingham, AL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by mrsr 2013-05-23 13:51:53
The comments that I have read are not necessarily true. First, they are pretty up to date with technology. 2nd they do NOT charge if you are NOT overdrawn (although,there method of paying debits was unethical, they did post credits before debits)and if you had a Christmas Club and you didn't get a check, that you say you had, go to the branch and check on it. Did you move? Was your account charged off? Did you put money into it every week?
I also want to agree with the poor customer service at Birmingham locations. In particular the Trussville & Moody branches. The managers have no customer or employee skills. They are both loud and obnoxious. Trussville does discriminate. The tellers are rude and don't care of about the customers either. Too busy gossiping,texting or talking on phone. And is it a common practice to have a box full of money sitting in a drawer for all to see? Stay away from these branches!!!!
I also want to agree with the poor customer service at Birmingham locations. In particular the Trussville & Moody branches. The managers have no customer or employee skills. They are both loud and obnoxious. Trussville does discriminate. The tellers are rude and don't care of about the customers either. Too busy gossiping,texting or talking on phone. And is it a common practice to have a box full of money sitting in a drawer for all to see? Stay away from these branches!!!!
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