Full Service Brick and Mortar Office
Review: 3.5star15 client reviews
Location:3401 Colonnnade Parkway
Birmingham, AL 35243

Jefferson County
View Other Branches
Branch Deposit:$30,145,000
FDIC Cert:#11813

The Bank

Name:Cadence Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:451, view all, view on map
Total Assets:$48,668,073,000
Total Deposits:$38,972,922,000
Total Equity Capital:$4,311,374,000
Total Domestic Office Deposits:$38,972,922,000
Net Income:$463,237,000
Quarterly Net Income:$97,934,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:9%

Client Review

15 client reviews of Cadence Bank scored 3.5 out of 5.

Just use a Credit Union, terrible bank
 1star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by RyanSmith, Jul. 25, 2014

Really bad costumer service.  Account was robbed, received little help or sympathy.  Then they charged me over a grand in overdraft despite me never opting in, so they will break the law to fleece customers.  The idiot branch manager could barely speak English and seemed to not understand it at all.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Cadence Bank, Colonnade Parkway Branch at Birmingham, AL
9 of 9 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

by JordanLight 2015-09-25 15:41:27
Per the comment above - THIS IS THE EXACT same thing that happened to me. My account was robbed and they allowed for over $900 in negative balance! The branch manager called me after I had already spoken to corporate 2 days before, yet she had no idea of the theft. They ran up a ton of overdraft fees. I told them I wanted no over-draft protection as well, and guess what!? I had some PayPal account still attached to the checking account and a couple charges went through and ...$400 more in fees! With no call. Now the manager is not returning my calls. BANCORPSOUTH is the WORST!!!!!
by Locallady7 2022-10-31 14:52:57
I would run from this bank.
I went in to attempt to cash a irs check but asked for an account. The clerk had me sit a half hour to have a very very unprofessional older tall woman manager come not to me. But loudly came maybe 15 feet and said loudly "we will not be cashing your check here. We only serve our customers. I asked to be a customer and I was told I should go try Walmart. Noone ever even looked at my check or my info.
I was completely DENIED SERVICE in the snobbiest fashion ever .

All Reviews...

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