Truist Bank, OCEAN PINES BRANCH
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68 client reviews
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| Name: | Truist Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1872 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | TRUIST FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 2005, view all, view on map |
| Website: | www.Truist.com |
| Total Assets: | $527,530,000,000 |
| Total Deposits: | $407,515,000,000 |
| Total Equity Capital: | $57,994,000,000 |
| Total Domestic Office Deposits: | $407,515,000,000 |
| More... | |
Client Review
68 client reviews of Truist Bank scored 2.5 out of 5.
face page on line
Overall Rating
Office Environment & Staff
Waiting Time
by steven13, Oct. 13, 2021
I was on hold for thirty minutes,today October 13th at 10:30 am. All I wanted to do was pay my on line bills. The person I spoken I talked to could not help me because they did not know how to tell me to find bill pay. I was put on hold again to try and get a tach person to help me. Again I got tired of waiting on line and hung up. Your face page is poor. The previous was so much better and easy to follow and use. You should go back to it. Us can use Truist all you want but please put back your sign on page the way it was before you changed it. It is almost impossible to navigate this sign in page and find what you want or where you want to go.I find this so hard I am thinking of changing banks that is how bad I hate your new sign on page.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Ocean Pines Branch at Berlin, MD
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby steven13, Oct. 13, 2021
I was on hold for thirty minutes,today October 13th at 10:30 am. All I wanted to do was pay my on line bills. The person I spoken I talked to could not help me because they did not know how to tell me to find bill pay. I was put on hold again to try and get a tach person to help me. Again I got tired of waiting on line and hung up. Your face page is poor. The previous was so much better and easy to follow and use. You should go back to it. Us can use Truist all you want but please put back your sign on page the way it was before you changed it. It is almost impossible to navigate this sign in page and find what you want or where you want to go.I find this so hard I am thinking of changing banks that is how bad I hate your new sign on page.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Ocean Pines Branch at Berlin, MD
Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by littleoldlady78 2022-03-23 15:54:42
Have been with Sun Trust 20 years. Never a problem. NOW with Truist I can't EVER talk to a person!!! Evrything is too automated!! Where are the people who can answer questions??? VERY unhappy!!!
J.M. Cobb
J.M. Cobb
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