BMO Bank, WOODRUFF BRANCH
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108 client reviews
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| Name: | BMO Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 05/17/1947 |
| FDIC Insurance: | 05/17/1947 |
| Holden By: | BANK OF MONTREAL |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1041, view all, view on map |
| Website: | http://www.bmo.com |
| Total Assets: | $265,657,813,000 |
| Total Deposits: | $206,601,880,000 |
| Total Equity Capital: | $32,992,890,000 |
| Total Domestic Office Deposits: | $206,601,880,000 |
| Net Income: | $413,687,000 |
| Quarterly Net Income: | $174,086,000 |
| Return on Equity: | 1% |
| Quarterly Return on Equity: | 2% |
| More... | |
Client Review
108 client reviews of BMO Bank scored 2.5 out of 5.
Disrespected
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by skauth, Aug. 05, 2016
I have had a savings account at BMO for a majority of my life, starting as a young child and on into my adult life now. Every visit to BMO was a pleasant experience and I have never really had a problem. If their was a problem it usually was resolved immediately by the friendly staff at BMO. I opened a checking account at BMO a little over a year ago, before I left for college because I knew that this bank was a reliable, convenient, and friendly place to bank. The staff at the Minocqua Wisconsin BMO started a new checking and savings account for me that was meant for students, so I wouldn't need any minimum balance for these accounts and I wouldn't have to pay any extra service fees. Just this past week I noticed that BMO was charging me a $5 service fee for the past three months. I immediately went to my local bank to figure out what this fee was for. A banker was not available at the time so I left my name and number. They said a banker would contact me later that day. No call. Three days later a banker finally called me. I explained to her my issue and how when I opened this account I was told that I wouldn't need any minimum balance and wouldn't be charged any extra fees. She stated "I don't believe that at all", "There is no way that anyone would have told you that", and other statements like so. She showed me no respect and treated me like a child. I do no appreciate this type of treatment from a place that claims to be very professional and friendly to their clients. I felt as though this banker did not care at all for my concerns. She was extremely rude and disrespectful. I will no longer be doing business at this bank due to this unpleasant experience and other past incidents that I have experienced recently.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Woodruff Branch at Woodruff, WI
22 of 24 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby skauth, Aug. 05, 2016
I have had a savings account at BMO for a majority of my life, starting as a young child and on into my adult life now. Every visit to BMO was a pleasant experience and I have never really had a problem. If their was a problem it usually was resolved immediately by the friendly staff at BMO. I opened a checking account at BMO a little over a year ago, before I left for college because I knew that this bank was a reliable, convenient, and friendly place to bank. The staff at the Minocqua Wisconsin BMO started a new checking and savings account for me that was meant for students, so I wouldn't need any minimum balance for these accounts and I wouldn't have to pay any extra service fees. Just this past week I noticed that BMO was charging me a $5 service fee for the past three months. I immediately went to my local bank to figure out what this fee was for. A banker was not available at the time so I left my name and number. They said a banker would contact me later that day. No call. Three days later a banker finally called me. I explained to her my issue and how when I opened this account I was told that I wouldn't need any minimum balance and wouldn't be charged any extra fees. She stated "I don't believe that at all", "There is no way that anyone would have told you that", and other statements like so. She showed me no respect and treated me like a child. I do no appreciate this type of treatment from a place that claims to be very professional and friendly to their clients. I felt as though this banker did not care at all for my concerns. She was extremely rude and disrespectful. I will no longer be doing business at this bank due to this unpleasant experience and other past incidents that I have experienced recently.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Woodruff Branch at Woodruff, WI
22 of 24 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by Cleopatra 2016-09-09 14:37:59
I signed on a month ago with my elderly father to handle his affairs. I told them I knew nothing, needed checks, change of address, debit card and online access.
Today 9-9-16 I am still trying to monitor his account. Who gives you online access and you cannot view your account. Who changes personal information knowing(because you were told) the client has no checks, no debit card only to not receive anything the first month and go back being told you had to ask for it. Going on 60 days, cannot pay bills without withdrawing cash. Can't close savings because aft have to be transferred. Called and asked if I needed to ask for a debit card, was told yes. Went back this month after not receiving checks, to find, they had not been ordered.
People look at you when you admit you are operating blind and need information. Just to be ignored. My father is 93 years old. Need I say more.
Today 9-9-16 I am still trying to monitor his account. Who gives you online access and you cannot view your account. Who changes personal information knowing(because you were told) the client has no checks, no debit card only to not receive anything the first month and go back being told you had to ask for it. Going on 60 days, cannot pay bills without withdrawing cash. Can't close savings because aft have to be transferred. Called and asked if I needed to ask for a debit card, was told yes. Went back this month after not receiving checks, to find, they had not been ordered.
People look at you when you admit you are operating blind and need information. Just to be ignored. My father is 93 years old. Need I say more.
by DennisMyrick 2016-12-13 17:28:46
I have been banking with Harris Bank since 2010. I have always had outstanding service with the bank in Kokomo Indiana. I give Harris Bank a 5 star rating in my town.
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