BMO Bank, LINCOLNWOOD BRANCH
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108 client reviews
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| Name: | BMO Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 05/17/1947 |
| FDIC Insurance: | 05/17/1947 |
| Holden By: | BANK OF MONTREAL |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1041, view all, view on map |
| Website: | http://www.bmo.com |
| Total Assets: | $265,657,813,000 |
| Total Deposits: | $206,601,880,000 |
| Total Equity Capital: | $32,992,890,000 |
| Total Domestic Office Deposits: | $206,601,880,000 |
| Net Income: | $413,687,000 |
| Quarterly Net Income: | $174,086,000 |
| Return on Equity: | 1% |
| Quarterly Return on Equity: | 2% |
| More... | |
Client Review
108 client reviews of BMO Bank scored 2.5 out of 5.
Horrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by firstcomplaint, May. 09, 2013
I have closed on 6 houses in my history and never have had such an awful, drawn out experience as I have just trying to refinance with a bank--and BMO even had my original loan! I understand that mortgage (and I am sure refinance) rules have changed and tightened up since the "bank scandal." However, my banker wanted only to close the deal, gave me all kinds of erroneous information (copies of W-2 okay vs. real ones, don't need tax form, then that they need 2011 FOR SURE when they needed 2012....etc. etc. ) But I was told none of this until AFTER the appraisal was paid. (It was so bad, I have excellent 800+ credit and was going to switch banks except the appraiser was not on its list so I would have had to pay the $500 twice--otherwise I would have!)
Re: questions not able to be answered--for example: My husband is not on the loan yet the bank insisted he had to sign papers but my loan officer could not tell me what the papers were let alone what they meant! I had to contact the title company directly several times to find out! And then, the closing, after my arranging it at his convenience at his office (instead of the one across the street literally from my house) and in the morning (not afternoon) as was easier for him, he emailed me 1-1/2 hours before the closing to tell me he would not be there despite setting the date two weeks in advance. He said that he would "be downtown most of the day" and no one else from the bank was present!
It was so awful that, as frugal as I am, I did not save $200 to have a direct mortgage withdrawl from the bank because I would NEVER switch my regular banking to this establishment. Sad as it could have just been my bank assistant but I am not willing to take a chance to find out.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Lincolnwood Branch at Lincolnwood, IL
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby firstcomplaint, May. 09, 2013
I have closed on 6 houses in my history and never have had such an awful, drawn out experience as I have just trying to refinance with a bank--and BMO even had my original loan! I understand that mortgage (and I am sure refinance) rules have changed and tightened up since the "bank scandal." However, my banker wanted only to close the deal, gave me all kinds of erroneous information (copies of W-2 okay vs. real ones, don't need tax form, then that they need 2011 FOR SURE when they needed 2012....etc. etc. ) But I was told none of this until AFTER the appraisal was paid. (It was so bad, I have excellent 800+ credit and was going to switch banks except the appraiser was not on its list so I would have had to pay the $500 twice--otherwise I would have!)
Re: questions not able to be answered--for example: My husband is not on the loan yet the bank insisted he had to sign papers but my loan officer could not tell me what the papers were let alone what they meant! I had to contact the title company directly several times to find out! And then, the closing, after my arranging it at his convenience at his office (instead of the one across the street literally from my house) and in the morning (not afternoon) as was easier for him, he emailed me 1-1/2 hours before the closing to tell me he would not be there despite setting the date two weeks in advance. He said that he would "be downtown most of the day" and no one else from the bank was present!
It was so awful that, as frugal as I am, I did not save $200 to have a direct mortgage withdrawl from the bank because I would NEVER switch my regular banking to this establishment. Sad as it could have just been my bank assistant but I am not willing to take a chance to find out.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Lincolnwood Branch at Lincolnwood, IL
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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