Full Service Brick and Mortar Office
Review: 2.5star108 client reviews
Location:1420 5th Ave Ste City
Seattle, WA 98101

King County
View Other Branches
Branch Deposit:$105,000
FDIC Cert:#16571

The Bank

Name:BMO Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:05/17/1947
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1041, view all, view on map
Total Assets:$265,657,813,000
Total Deposits:$206,601,880,000
Total Equity Capital:$32,992,890,000
Total Domestic Office Deposits:$206,601,880,000
Net Income:$413,687,000
Quarterly Net Income:$174,086,000
Return on Equity:1%
Quarterly Return on Equity:2%

Client Review

108 client reviews of BMO Bank scored 2.5 out of 5.

Avoid for investment or trust banking!
 1star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by UWstarAlum, May. 04, 2016

This bank touts itself as being wealth management experts and providing account analysis and advisement to help clients meet their financial goals. In fact, at the Seattle branch, the opposite occurs; no analysis or advising is provided, investment accounts are managed very passively without any adjustment to follow market trends, and customers' stated financial needs and goals are ignored. One only finds this out after years of lackluster performance, with the investment dept. director unable to respond to concerns, year after year. They do not track individual accounts on even an annual basis, so they have no idea what's going on in each account!  There is no oversight of the investment dept., nor any accountability to higher-ups. The trust management specialists are poorly informed about trust law (including those who are trust lawyers!), and commit errors and illegalities due to ignorance. The trust staff seem to chronically be functioning in an emergency, panic mode, struggling to keep up with workloads and the steady exodus of dissatisfied clients. This was the situation when the Seattle branch was a small, local bank, and deteriorated after being acquired by the Harris, then BMO. Just when you think it can't get any worse, it does.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Seattle Branch at Seattle, WA
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