BMO Bank, Review

From GREAT to HATE
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by Bigdoah, Oct. 15, 2012

Loooooooooonnnnnnnggggggg waits on their 800 line; never ever less than 45 minutes, ever! And you have to lower a bunch of security settings on your iMac/iPhone in order to use their bill pay. I can’t think of a time I would want more security than when I’m using bill pay….
Their website and 800 number will only tell you your balance as of 11:59 the previous night. So the entire weekend, regardless of what you spend, it says your balance is what it was on Friday night at midnight, all the way until Tuesday morning. Then it goes to Monday night at 11:59.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Tucson at Tucson, AZ
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bank takeover
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by absolom, Oct. 12, 2012

since the takeover of M&I bank ive had my checking account frozen and i have bills to pay.They are rude and no help to me , iam going to close my accounts there immediately.

* this review was made on BMO Bank, Caledonia Branch at Caledonia, WI
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So disappointed...
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by keg88, Oct. 12, 2012

I am terribly disappointed with BMO Harris's takeover of M&I bank. They have been unhelpful, uncourteous, difficult to reach, and my services have been abysmal. Avoid them at all costs!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Appleton East Wisconsin Avenue at Appleton, WI
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Do not start a mortgage proces with Mark Wunderlich
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by Chasecustomerforever, Sep. 23, 2012

We went to Harris for expertise and reputation in the mortgage industry.  We went to Harris for a purchase mortgage.  We provided all of the proper paperwork-excellent credit, excellent income, limited debt, excellent appraisal(that we paid $500 upfront for).  We were completely upfront and honest with Mark Wunderlich the whole time.  I was selling my house to my boyfriend who I was going to marry in 2 months.  He said it wasn't going to be a problem.  The week before the wedding he said he made an extra phone call to insure that we would have no problems.  Less than a month after the wedding, we find out it is considered a Arms Length transaction.  This something Mark should have known.  He should have been completely knowledgeable in the mortgage industry to know this simple policy of Harris Bank.  Now, we cannot do the mortgage and we are out $500!  Completely unfair.  Everytime we asked a question, he had to make a phone call, check is phone records you can see how many times he had to call me back for a simple question.  When they questioned our extensive of our relationship after my husband and I got married, I told him we are going to be honest in the letter and his response was "I don't want to lose my job".  Now, I'm out $500!  I'm going to the better business bureau and every website I can until I get my money back!  Mark Wunderlich should not be in the mortgage industry!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Crystal Lake Branch at Crystal Lake, IL
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Awesome Customer Service.
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by Ak472012, Aug. 19, 2012

I have been banking with this company since I was 13 years old. Im now 19. I have had nothing to complain about. The staff are amazing, and always very friendly. Its to the point where they know me by name, and I appreciate that. Overall, the best bank ever.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Sussex Branch at Sussex, WI
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Awesome branch!
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by PHLESRNO1, Jun. 19, 2012

The staff here couldn't be more friendly.  Everyone from the tellers to the branch manager go out of their way to make one feel welcome and to ensure that I am satisfied with their service.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, West Dundee Branch at Dundee, IL
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no one can help me, ever!
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by helpme1, Jun. 06, 2012

I can't seem to get anyone to help me get a debt card.  No one calls me when they say and when I go in person there is never anyone to help me.  YOu need to hire more help or get people who know what they are doing.  I hate this bank and wish I could move somewhere else.  Thank god I don't have my personal account here!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Eola Branch at Aurora, IL
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very disappointed
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by mymothersdaughter, Apr. 19, 2012

Horrible branch, seems they can't get anything done. They don't return emails, or phone calls.  When they say they will do something "right a way" they just let it sit on their desk for a month...inactive.  very disappointed.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Harris Bk Marengo Branch at Marengo, IL
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best service
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by tuffcritic, Apr. 19, 2012

staff was very nice, helpful, and knowledgeable. specially the tellers.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, North Milwaukee Avenue Branch at Libertyville, IL
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