BBVA USA, Sullivan Street Branch

Name:BBVA USA, Sullivan Street Branch
Full Service Brick and Mortar Office
Review:48 client reviews
Location:3735 Sullivan Street
Madison, AL 35758

Madison County
View Other Branches
 
Phone:256-532-6565
Branch Deposit:$40,382,000
FDIC Cert:#19048
Established:1992-12-07


The Bank

Name:BBVA USA
Concentration:Commercial Lending Specialization
Established:1964-03-02
FDIC Insurance:1964-03-02
Holden By:Banco Bilbao Vizcaya Argentaria, S.A.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:642, view all, view on map
Website:www.bbvausa.com
Total Assets:$91,975,283,000
Total Deposits:$74,079,448,000
Total Equity Capital:$12,977,758,000
Total Domestic Office Deposits:$74,079,448,000
Net Income:$442,589,000
Quarterly Net Income:$165,254,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:5%
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Client Review

48 client reviews of BBVA USA scored 2.5 out of 5.

Charles Stevie
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ChuckPauline, Dec. 18, 2019

Have been banking at the Granbury, 377 Branch for 22 years even before it bought the previous bank.  Service has been near excellent on all counts!  The staff is generally considerate and very helpful and as prompt as could be expected without a previously scheduled appointment.  Have I ever had a problem - of course, but nothing that was not easily and quickly resolved.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BBVA USA, Granbury 377 Branch at Granbury, TX
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Cab driver
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Carlos1971, Nov. 02, 2017

Slow

* this reviewer has be with this bank for >10 years
* this review was made on BBVA USA, Round Rock Branch at Round Rock, TX
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DO NOT OPEN A BUSINESS ACCOUNT WITH COMPASS
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by DoctorK, Jun. 28, 2016

I opened a new business account with Compass. The staff was great, but the home office does not respect due process and overreacts.  I opened my account and deposited over $4000 in customers checks.   Unfortunately, 4 of those checks bounced.  We have no control over our customers actions, but Compass made me feel like a criminal and froze my account over the actions of our customers.   This was completely unfair and locked up my funds for days.   This action made no sense whatsoever and was no way to treat a new customer. If you have a new business, I would suggest going to a larger business friendly bank and avoid Compass bank completely.   They are way to paranoid to handle business accounts. As a business owner we want our bank to be a partner and not a bureaucratic nightmare.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on BBVA USA, Prescott Valley Branch at Prescott Valley, AZ
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