BBVA USA, Prescott Valley Branch

Name:BBVA USA, Prescott Valley Branch
Full Service Brick and Mortar Office
Review:49 client reviews
Location:7680 E State Route 69
Prescott Valley, AZ 86314

Yavapai County
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Phone:928-775-2472
Branch Deposit:$37,201,000
FDIC Cert:#19048
Established:1997-09-02


The Bank

Name:BBVA USA
Concentration:Commercial Lending Specialization
Established:1964-03-02
FDIC Insurance:1964-03-02
Holden By:Banco Bilbao Vizcaya Argentari
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:639, view all, view on map
Website:www.bbvausa.com
Total Assets:$101,630,248,000
Total Deposits:$86,192,862,000
Total Equity Capital:$10,659,689,000
Total Domestic Office Deposits:$86,192,862,000
Quarterly Net Income:$316,801,000
Quarterly Return on Assets:1%
Quarterly Return on Equity:12%
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Client Review

49 client reviews of BBVA USA scored 2.5 out of 5.

DO NOT OPEN A BUSINESS ACCOUNT WITH COMPASS
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by DoctorK, Jun. 28, 2016

I opened a new business account with Compass. The staff was great, but the home office does not respect due process and overreacts.  I opened my account and deposited over $4000 in customers checks.   Unfortunately, 4 of those checks bounced.  We have no control over our customers actions, but Compass made me feel like a criminal and froze my account over the actions of our customers.   This was completely unfair and locked up my funds for days.   This action made no sense whatsoever and was no way to treat a new customer. If you have a new business, I would suggest going to a larger business friendly bank and avoid Compass bank completely.   They are way to paranoid to handle business accounts. As a business owner we want our bank to be a partner and not a bureaucratic nightmare.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on BBVA USA, Prescott Valley Branch at Prescott Valley, AZ
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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ms
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by kklm, Jul. 09, 2012

The folks at the PV location have been wonderful. Interested in my problem and willing to help.

Customer service when you call in and get someone-somewhere not so good.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BBVA USA, Prescott Valley Branch at Prescott Valley, AZ
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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