BBVA USA, Jordan Lane Branch
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49 client reviews
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| Name: | BBVA USA |
| Concentration: | Commercial Lending Specialization |
| Established: | 1964-03-02 |
| FDIC Insurance: | 1964-03-02 |
| Holden By: | Banco Bilbao Vizcaya Argentari |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 639, view all, view on map |
| Website: | www.bbvausa.com |
| Total Assets: | $102,042,302,000 |
| Total Deposits: | $86,669,672,000 |
| Total Equity Capital: | $10,379,211,000 |
| Total Domestic Office Deposits: | $86,669,672,000 |
| Quarterly Net Income: | $143,177,000 |
| Quarterly Return on Assets: | 1% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
49 client reviews of BBVA USA scored 2.5 out of 5.
Nice staff but account closed due a bounced check
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tommy1, May. 09, 2020
I've experienced the Ocala branch of BBVA Compass, i found staff speaking spanish in the middle of Florida (Very useful since is a Spanish-chain Bank) , account opening with no issues even with an unclear immigration profile (Not resident yet at that moment), a decent platform i must say, a bit outdated online banking. But i couldn't celebrate the first year of the account: suddenly a bounced check from a client caused the closure without any other explanation than a "Thanks for bank with us" and a 2000$ closure check by mail.
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Tommy1, May. 09, 2020
I've experienced the Ocala branch of BBVA Compass, i found staff speaking spanish in the middle of Florida (Very useful since is a Spanish-chain Bank) , account opening with no issues even with an unclear immigration profile (Not resident yet at that moment), a decent platform i must say, a bit outdated online banking. But i couldn't celebrate the first year of the account: suddenly a bounced check from a client caused the closure without any other explanation than a "Thanks for bank with us" and a 2000$ closure check by mail.
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
Was this review helpful to you? Yes, No Report Abuse
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Charles Stevie
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ChuckPauline, Dec. 18, 2019
Have been banking at the Granbury, 377 Branch for 22 years even before it bought the previous bank. Service has been near excellent on all counts! The staff is generally considerate and very helpful and as prompt as could be expected without a previously scheduled appointment. Have I ever had a problem - of course, but nothing that was not easily and quickly resolved.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BBVA USA, Granbury 377 Branch at Granbury, TX
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ChuckPauline, Dec. 18, 2019
Have been banking at the Granbury, 377 Branch for 22 years even before it bought the previous bank. Service has been near excellent on all counts! The staff is generally considerate and very helpful and as prompt as could be expected without a previously scheduled appointment. Have I ever had a problem - of course, but nothing that was not easily and quickly resolved.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BBVA USA, Granbury 377 Branch at Granbury, TX
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Cab driver
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Carlos1971, Nov. 02, 2017
Slow
* this reviewer has be with this bank for >10 years
* this review was made on BBVA USA, Round Rock Branch at Round Rock, TX
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Carlos1971, Nov. 02, 2017
Slow
* this reviewer has be with this bank for >10 years
* this review was made on BBVA USA, Round Rock Branch at Round Rock, TX
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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