BBVA USA, Austin Downtown Branch

Name:BBVA USA, Austin Downtown Branch
Full Service Brick and Mortar Office
Review:49 client reviews
Location:321 West Sixth Street
Austin, TX 78701

Travis County
View Other Branches
 
Phone:512-421-5761
Branch Deposit:$112,590,000
FDIC Cert:#19048
Established:1992-04-22


The Bank

Name:BBVA USA
Concentration:Commercial Lending Specialization
Established:1964-03-02
FDIC Insurance:1964-03-02
Holden By:Banco Bilbao Vizcaya Argentari
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:639, view all, view on map
Website:www.bbvausa.com
Total Assets:$101,630,248,000
Total Deposits:$86,192,862,000
Total Equity Capital:$10,659,689,000
Total Domestic Office Deposits:$86,192,862,000
Quarterly Net Income:$316,801,000
Quarterly Return on Assets:1%
Quarterly Return on Equity:12%
 More...


Client Review

49 client reviews of BBVA USA scored 2.5 out of 5.

Nice staff but account closed due a bounced check
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tommy1, May. 09, 2020

I've experienced the Ocala branch of BBVA Compass, i found staff speaking spanish in the middle of Florida (Very useful since is a Spanish-chain Bank) , account opening with no issues even with an unclear immigration profile (Not resident yet at that moment), a decent platform i must say, a bit outdated online banking. But i couldn't celebrate the first year of the account: suddenly a bounced check from a client caused the closure without any other explanation than a "Thanks for bank with us" and a 2000$ closure check by mail.

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
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Charles Stevie
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by ChuckPauline, Dec. 18, 2019

Have been banking at the Granbury, 377 Branch for 22 years even before it bought the previous bank.  Service has been near excellent on all counts!  The staff is generally considerate and very helpful and as prompt as could be expected without a previously scheduled appointment.  Have I ever had a problem - of course, but nothing that was not easily and quickly resolved.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BBVA USA, Granbury 377 Branch at Granbury, TX
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Cab driver
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by Carlos1971, Nov. 02, 2017

Slow

* this reviewer has be with this bank for >10 years
* this review was made on BBVA USA, Round Rock Branch at Round Rock, TX
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All Reviews...

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