BBVA USA, Allen Branch

Name:BBVA USA, Allen Branch
Full Service Brick and Mortar Office
Review:49 client reviews
Location:806 West Mcdermott Drive
Allen, TX 75013

Collin County
View Other Branches
 
Phone:972-705-8721
Branch Deposit:$82,609,000
FDIC Cert:#19048
Established:2000-03-29


The Bank

Name:BBVA USA
Concentration:Commercial Lending Specialization
Established:1964-03-02
FDIC Insurance:1964-03-02
Holden By:Banco Bilbao Vizcaya Argentari
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:639, view all, view on map
Website:www.bbvausa.com
Total Assets:$101,630,248,000
Total Deposits:$86,192,862,000
Total Equity Capital:$10,659,689,000
Total Domestic Office Deposits:$86,192,862,000
Quarterly Net Income:$316,801,000
Quarterly Return on Assets:1%
Quarterly Return on Equity:12%
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Client Review

49 client reviews of BBVA USA scored 2.5 out of 5.

Terri Alverez BANKING MANAGER
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Disrespectedbyterri, Jul. 03, 2012

Hello, I would like to complain about a Terri Alverez, she was very rude and unkind to me and my husband.  We were going to put a huge savings account into compass and decided Ms. Terri Alverez's attitude will prevent us from doing that.  She was quick to answer and acted like we were keeping her from some important function, really overall a bad attitude for a branch money manager! We will be going elswhere to put our large amount of money.  Terri Alverez will keep many people away with her nasty belittling behavior and frankly, it's disgusting. I have heard about this problem with Compass and their nasty mangers at a few locations, now i know it's true.  Someone should really get rid of this unattractive lady with an attitude problem in general.  She must have faked her interview well, we can't see why any bank would hire her?! eeek, we are so dismayed! NO thank you Compass.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on BBVA USA, Allen Branch at Allen, TX
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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REVIEW Terri Alvarez at compass
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Aboutterrialverez, Jul. 03, 2012

DO NOT GO TO COMPASS IN ALLEN. Terri Alverez is the most hateful manager in the banking world. WOW. Disrespected us to the 10th degree, we will never go back there.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BBVA USA, Allen Branch at Allen, TX
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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