Home > Idaho Banks > Boise Banks > Bank of the West Boise > Bank of the West, Emerald - Boise Branch
Bank of the West, Emerald - Boise Branch
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69 client reviews
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| Name: | Bank of the West |
| Concentration: | Commercial Lending Specialization |
| Established: | 1874-01-01 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Bnp Paribas |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 538, view all, view on map |
| Website: | www.bankofthewest.com |
| Total Assets: | $94,621,856,000 |
| Total Deposits: | $80,218,780,000 |
| Total Equity Capital: | $12,667,945,000 |
| Total Domestic Office Deposits: | $80,218,780,000 |
| Net Income: | $219,638,000 |
| Quarterly Net Income: | $219,638,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 7% |
| Quarterly Return on Equity: | 7% |
| More... | |
Client Review
69 client reviews of Bank of the West scored 3 out of 5.
Extremely rude employees, beware!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by afterhourscreep, Nov. 23, 2012
I personally do not have a Bank Of The West account but I did use their ATM on Thanksgiving and their machine decided it was a perfect time not to return my debit card. Of course with it being a holiday i wasn't able to take care of it until the next day(frustrating but not the business' fault), but when I contacted them about it they then informed me they had it but could not return it to me because it was not a Bank of the West card. WHAT kind of policy is THAT? I paid their ridiculous ATM fee in order to use their service and NO WHERE was there a warning that if the machine stole my card and it wasn't one of their's that I wouldn't be able to get my property back.
I would not do business with this company even if my life depended on it, their employees are rude and unsympathetic, only warning me that if I didn't calm down that they would destroy my debit card right there in front of me.
Think about this the next time you need a bank to do business through, they may seem convenient but in the end they will just screw you.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of the West, Emerald - Boise Branch at Boise, ID
9 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby afterhourscreep, Nov. 23, 2012
I personally do not have a Bank Of The West account but I did use their ATM on Thanksgiving and their machine decided it was a perfect time not to return my debit card. Of course with it being a holiday i wasn't able to take care of it until the next day(frustrating but not the business' fault), but when I contacted them about it they then informed me they had it but could not return it to me because it was not a Bank of the West card. WHAT kind of policy is THAT? I paid their ridiculous ATM fee in order to use their service and NO WHERE was there a warning that if the machine stole my card and it wasn't one of their's that I wouldn't be able to get my property back.
I would not do business with this company even if my life depended on it, their employees are rude and unsympathetic, only warning me that if I didn't calm down that they would destroy my debit card right there in front of me.
Think about this the next time you need a bank to do business through, they may seem convenient but in the end they will just screw you.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of the West, Emerald - Boise Branch at Boise, ID
9 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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